Customer Support Agent

Join a growing customer service team in Doha and help deliver exceptional support to customers through phone, email, and live chat. This is an excellent opportunity for candidates looking to build a long-term career in customer service.

Key Responsibilities

✅ Respond to customer inquiries via phone, email, and live chat✅ Resolve customer concerns quickly and professionally✅ Assist customers with account setup, billing, and service-related requests✅ Maintain accurate customer records and service logs✅ Collect customer feedback to improve service quality✅ Work closely with internal teams to deliver a seamless customer experience

Requirements

🎓 Diploma or Bachelor's Degree in Business Administration, Communications, or a related field💼 0–2 years of experience in customer service or a similar role🛠️ Knowledge of Microsoft Office and CRM software is preferred🌍 Fluent in English; Arabic is an advantage🤝 Excellent communication, problem-solving, and multitasking skills

Who Can Apply?

✔️ Fresh graduates looking to start a customer service career✔️ Candidates with 0–2 years of customer support or call center experience✔️ Professionals with strong communication and interpersonal skills✔️ Applicants currently residing in Qatar or eligible to work in Qatar

Career Scope

📈 Progress to Customer Service Executive, Senior Customer Support Agent, Team Leader, Quality Analyst, Trainer, or Customer Experience Manager roles.

Benefits & Perks

⭐ Salary up to QAR 6,200 per month🏥 Health insurance🚍 Transportation allowance📚 Professional training and skill development🚀 Career growth opportunities within the company🤝 Supportive and collaborative work environment

Frequently Asked Questions (FAQs)

❓ Is prior experience required?No. Fresh graduates and candidates with up to 2 years of experience are encouraged to apply.

❓ Is Arabic mandatory?No. English is required, while Arabic is considered an advantage.

❓ Is this an office-based role?Yes. This is a full-time, on-site position in Doha.

❓ What skills are most important?Strong communication, customer service, problem-solving, and basic computer skills.

📍 Location: Doha, Qatar💼 Job Type: Full-Time