Senior IT Support Specialist (1 year contract extendable)

• Opportunity to work in a Global Financial Institution
• Drive impactful IT solutions that support innovation and operational excellence

About Our Client

Our client is a well-established, global financial company, offering services across investment banking, asset management, and securities. Recognised for its market expertise and forward-looking financial strategies, the firm partners with a wide range of international clients.

It provides a progressive and collaborative workplace, embracing technology and innovation to achieve operational excellence and long-term growth.

Job Description

Key Responsibilities

• Provide advanced IT support across applications, hardware, mobile devices, servers, AV, and networks.
• Troubleshoot and resolve infrastructure, server, and connectivity issues within SLA.
• Administer enterprise systems such as Microsoft SCCM, Active Directory, and related tools.
• Manage phone systems and communication platforms.
• Ensure smooth daily IT operations by prioritizing and handling multiple tasks.
• Contribute to IT projects, process improvements, and keep updated on emerging technologies.

The Successful Applicant

A successful candidate should have

• Bachelor's in Computer Science, Information Technology, or a related discipline.
• At least 6 years' experience in IT support with strong knowledge across infrastructure, applications, and networks.
• Hands-on expertise in Microsoft Group Policy, Active Directory, SCCM, virtualization technologies, and network/security tools (Cisco, Fortinet).
• Experience contributing to IT infrastructure or building projects will be an advantage.
• Self-driven, adaptable, and able to work effectively under pressure.
• Strong communication skills & experience to liaise with regional teams.

What's on Offer

• Advance your career with continuous learning and skill development
• Thrive in a supportive, team-oriented environment
• Enjoy a competitive salary with comprehensive benefits
• Work on diverse IT projects and gain exposure to international best practices