Customer Service cum Real Estate Agent (Residential & Commercial Leasing)

Salary: SGD 3,500 – SGD 4,000 per month

Working Hours: Monday to Friday: 9:00 AM – 5:30 PM

About Us

We are a well-established Japanese real estate agency in Singapore, specializing in residential, office, and retail leasing services for Japanese corporations and expatriates. With extensive market knowledge and a strong commitment to service excellence, we provide comprehensive real estate solutions tailored to our clients' unique requirements.

Key Responsibilities

• Understand clients' requirements and recommend suitable residential, office, and retail properties.
• Provide excellent customer service by supporting clients throughout the leasing process, ensuring a seamless and positive client experience.
• Arrange and coordinate property viewings for clients.
• Build and maintain strong relationships with tenants, landlords, and corporate clients.
• Provide timely market updates, rental advice, and leasing-related information to clients.
• Assist in negotiations on rental rates, lease terms, and tenancy conditions.
• Prepare and manage tenancy agreements, renewal agreements, termination notices, statements of accounts, and other related documentation.
• Maintain accurate client records, property databases, and transaction files.
• Coordinate with internal teams, landlords, tenants, and external parties to ensure smooth execution of transactions.
• Provide after-sales support and respond promptly to client enquiries.
• Ensure all activities comply with company policies, CEA regulations, and professional standards.

Requirements

• Possess a valid CEA Salesperson Licence.
• Prior experience in residential leasing is required; experience in commercial real estate leasing is an added advantage.
• Strong interpersonal, communication, and customer service skills.
• Self-motivated, resourceful, and able to work independently.
• Proficient in Microsoft Office applications, particularly Excel.
• Strong administrative and organizational skills with attention to detail.

Interested applicants, please email your resume to lilian@juhlerprofessionals.com.sg

Tan Li Lian

EA 01C3135

Reg R1100465