Technology Enablement, Change Management Consultant, Senior Associate

KPMG has a strong SAP Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives enabled by SAP solutions. Our practice is further expanding, and we are currently seeking a Change Management to join our team.

You are responsible to develop and execute change management strategies, ensuring smooth user adoption, and addressing potential resistance to change, while collaborating with stakeholders to align initiatives with business objectives. This position is based in Singapore.

The role involves but not limited to

• Support clients in their transformation journeys through the design and implementation of effective change management strategy and plan to maximize adoption/usage while identify and address/minimize resistance.
• Work with the Training Lead in the creation of training programs and materials, ensuring users are properly educated on the new system. Maintain clear and effective communication throughout the project regarding changes, benefits, and expectations.
• Work with client to develop appropriate communication and engagement plan to support change management strategy and integrate change management activities into the project plan.
• Assess change impact to conduct and track Change Impact Assessment.
• Create communication materials through various format and support the development and delivery of presentations.
• Conduct change surveys and perform result analytics to diagnose survey responses and suggest respective interventions.
• Work with client to develop appropriate training approach and plan to ensure the effectiveness of training delivery.

The ideal candidate should

• Minimum 4+ years of experience and delivered at least 1-2 full end-to-end project implementation cycle (SAP and Technology implementation is preferred).
• Strong background in applying change management methodologies, with the ability to lead and manage large-scale change initiatives effectively.
• Possess critical thinking, strong listening skill, and strong problem-solving abilities to provide conclusions based on the data findings.
• Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
• Able to multitask, prioritize and deliver in a high-pressure and fast-paced environment.
• Demonstrate a strong understanding of data analytics and statistical modelling.
• Demonstrate a keen interest and aptitude for learning new skill sets and taking on new roles/challenges.
• Team player with strong collaboration skills and the ability to work independently to deliver tasks in a timely manner.
• Self-motivator with proactive and collaborative work style.
• Possess a bachelor’s degree or professional qualification in Marketing, Mass Communications, English Literature, Business, or a related field is preferred.

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