Director Managed Services

Managed Services Director

Location: Hong Kong (Hybrid)

Employment Type: Full-Time

Join HSO Hong Kong

HSO is a leading global Microsoft Solutions Partner specializing in Business Applications, Azure, Data & AI, and Digital Transformation. With more than 2,500 professionals across over 30 countries, we help organizations transform their businesses through innovative Microsoft technologies.

As part of our continued growth in Asia, HSO Hong Kong is seeking an experienced Senior Dynamics 365 Finance & Operations Consultant to lead enterprise ERP implementations for clients across a variety of industries. This role offers the opportunity to work with multinational organizations on complex digital transformation initiatives while collaborating with an experienced global consulting team.

About the Role

Lead HSO's Managed Services organization supporting Microsoft Business Applications customers.

Key Responsibilities

• Service delivery leadership
• SLA management
• Resource planning
• Customer satisfaction
• Service improvement
• Financial management
• Escalation management
• Operational governance

Qualifications

• IT managed services leadership
• Microsoft applications experience
• ITIL preferred

Why Join HSO?

• Work for one of Microsoft's leading global Solutions Partners.
• Lead high-impact digital transformation projects for enterprise clients across Asia.
• Collaborate with a global network of Microsoft experts and industry specialists.
• Access continuous professional development, Microsoft certifications, and career advancement opportunities.
• Competitive salary, performance incentives, comprehensive benefits, and flexible hybrid working arrangements.
• Be part of an inclusive, collaborative, and innovation-driven culture.

If you're passionate about helping organizations transform their operations through Microsoft Dynamics 365 Finance & Operations, we'd love to hear from you. Apply today and become part of HSO Hong Kong's growing consulting team