Claims Adjuster (Auto/GL)

SALARY RANGE

$80-$90k

SUMMARY OF POSITION

Icon Parking is seeking a Claims Adjusters (Auto/GL) with the experience to handle auto and general liability claims.

The candidates must also have a working knowledge of how to determine negligence and assess damages and understand coverage, how to investigate a variety of property and negligence claims, and how to value and estimate property damage as well as the ability to evaluate Bodily Injury claims for settlement.

PRIMARY DUTIES AND RESPONSIBILITIES

• Investigate, evaluate, and adjust Auto and GL claims in accordance with established claim handling standards and laws.
• Establish claim reserves, handle evidence, obtain and interpret official reports, medical reports, and claim forms.
• Negotiates and settles claims, sets reserves, and manages files in accordance with corporate standards and authority levels.
• Effective and timely coordination of communication with clients, claimants, and appropriate parties throughout the claim adjustment process.
• Pursuing subrogation when appropriate
• Prepare reports by collecting and summarizing information required by the client and obtained through investigation.
• Self-starter capable of working alone or with others.
• Maintains company reputation and insurance product integrity by complying with Federal and state regulations, service standards.
• Maintain expected caseloads in multiple lines of business while meeting established service delivery, production, and quality.
• Maintain professional and technical knowledge through continuing education in multiple lines of business.
• Maintain acceptable product quality through compliance with service standards and compliance with internal quality control initiatives.

QUALIFICATIONS / REQUIREMENTS

• In-depth knowledge Auto claims
• Strong verbal and written communications skills
• Prompt, reliable, and friendly service.
• Good Analytic and negotiating skills.
• Must submit to background check; void in states where prohibited.
• Experience in industry specific areas a plus, but not necessary: Subrogation Recovery and Property Damage investigations.

EDUCATION and/or EXPERIENCE

• Bachelor Degree
• 5+ years progressive claims experience
• A minimum of 3 years of auto claims appraisal experience. Proficient in CCC One, Mitchell, and/or

Audatex

• Must demonstrate strong time management and customer service skills.
• Experience in preparing Statements of Loss, Proofs of Loss, and denial letters.
• State adjuster’s license where required.