Manual QA Engineer (Frontline Feature & Support Testing)

Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

• Execute manual testing

Create high-quality test cases (Test Plans, traceability)

• Validate backend data using:

SQL Server Management Studio

• Validate file integrations using:

Using internal tools

• Capture evidence and defects:

Using internal tools

• Perform:

Exploratory testing

Feature Testing

Regression Testing

Assist with UAT as needed

Workflow validation across distributed systems.

• Validate document outputs and compliance workflows using:

Azure Document Intelligence

Reproduce and validate customer issues

Coordinate with automation engineers to develop and review tests - In addition, has the desire to learn automation with AI tooling.

Frontline support for hot fixes and patches

Demo new features and fixes to Compliance, Customer or Product teams.

Required Skills

• Strong manual testing experience
• Excellent attention to detail
• Ability to test complex workflows

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to hr@headspin.io

Skills

Acceptance Testing, Artificial Intelligence (AI), Automation, Automation Engineering, Customer Relations, Data Quality, Detail Oriented, Distributed Computing, Machine Tool, Microsoft SQL Server, Microsoft Windows Azure, Product Demonstration, Regression Testing, Software Patches, Software Testing, Systems Administration/Management, Test Case, Test Plan/Schedule, Testing, Traceability

About the Company

HeadSpin Inc