DIRECTOR OF IT

Reporting to senior leadership, the Director of Information Technology is responsible for the day-to-day management, administration, and continuous improvement of the organization’s technology environment.

This hands-on leadership role oversees IT infrastructure, information security, enterprise applications, cloud platforms, and end-user computing while partnering with managed service providers and vendors to deliver reliable, secure, and scalable technology solutions. The ideal candidate combines strong technical expertise with strategic thinking and thrives in a fast-paced, growing organization.

Responsibilities

• Lead the daily operation and support of the organization’s IT infrastructure across office and remote environments.
• Administer Microsoft 365, Entra ID (Azure AD), endpoint management solutions, collaboration platforms, cloud services, and enterprise applications.
• Manage and support networking, wireless infrastructure, VPNs, firewalls, storage solutions, and cloud-based resources.
• Configure, deploy, maintain, and troubleshoot endpoints, business-critical software, and IT systems.
• Monitor system availability, performance, capacity, and security while proactively addressing operational issues.
• Manage backup, disaster recovery, business continuity, and IT asset lifecycle processes.
• Lead infrastructure upgrades, system implementations, technology rollouts, and ongoing optimization initiatives.
• Serve as the primary liaison to the Managed Services Provider (MSP), establishing priorities, monitoring performance, and overseeing issue resolution.
• Manage relationships with technology vendors and coordinate deployments, migrations, upgrades, and support activities.
• Maintain and strengthen the organization’s cybersecurity posture through security technologies, identity management, endpoint protection, vulnerability management, and incident response.
• Develop, implement, and maintain IT policies, standards, governance, and security procedures while supporting audits and compliance initiatives.
• Provide senior-level technical support and partner with Human Resources on employee onboarding, offboarding, equipment provisioning, and access management.
• Create and maintain technical documentation, operational procedures, and knowledge base resources.
• Partner with senior leadership to develop and execute the organization’s technology roadmap.
• Evaluate emerging technologies and recommend improvements related to infrastructure, cybersecurity, automation, cloud services, and AI-enabled solutions.
• Support IT budgeting, forecasting, vendor selection, and long-term technology planning.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 8+ years of progressive IT experience, including hands-on infrastructure and systems administration.
• 3+ years of experience leading IT operations, infrastructure, cybersecurity, or enterprise technology environments.
• Experience managing Managed Service Providers (MSPs) and third-party technology vendors.
• Strong experience supporting Microsoft 365 and cloud-based technology environments.
• Experience implementing and supporting enterprise IT systems within a growing organization.
• Experience in biotech, life sciences, healthcare, or another regulated environment is preferred.
• Experience supporting office buildouts or workplace technology initiatives is a plus.
• Familiarity with AI tools and technology governance is desirable.
• Excellent troubleshooting, communication, organizational, and project management skills with the ability to balance strategic initiatives and day-to-day operations.

Compensation

$200k+

We are an Equal Opportunity Employer and consider qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor.