Junior Software QA Engineer

Junior Software QA Engineer

Location: Nashua, NH

Work Arrangement: In-person

In a time when our nation's elections face unprecedented challenges, Clear Ballot stands out as a beacon of innovation and integrity in voting technology. Established as a groundbreaking entry into the elections industry in over three decades, our mission is clear: to develop technology that empowers our clients to enhance democracy.

Elections form the bedrock of our democracy, representing one of our most fundamental freedoms-the right to vote. While most Americans experience elections from the sidelines, Clear Ballot operates at the center of the process.

From ensuring the security and reliability of tabulation systems to maintaining transparency in ballot creation and enabling robust auditing, we strive to set new standards in election technology.

At Clear Ballot, collaboration drives success. We encourage every team member to contribute ideas and insights, helping transform our ambitious vision into reality and making this an exceptional place to work.

Role Overview

As a Junior QA Engineer, you'll work with the QA team to test voting software on voting machines and on consumer-off-the-shelf (CoTS) hardware. We have many complex integrations to test. You'll also write documentation - a lot of it: test cases, Confluence articles, and supporting documents for certification. This is NOT a remote position. Four days a week in the Nashua, NH office is required.

Key Responsibilities

• Perform manual testing on voting hardware and plan and write test cases in Jira's Requirements Traceability Matrix (RTM).
• Communicate bugs, issues, enhancement requests, and complaints to the rest of the team and document them in Jira.
• Collaborate with other teams including Engineering, Design, Training, and Services.
• Perform CoTS hardware testing and configuration.
• Validate technical documentation to ensure conformance to system requirement specifications and applicable regulations.
• As part of a small team, creatively fill needs as they are identified.
• Be available for on-site or remote support to jurisdictions on Election Day.

Requirements

Qualified candidates will have demonstrated the following skills and experience, or the aptitude to develop them:

• 1-2 years of experience in manual testing.
• Able to work in-office 4 days per week (this role tests on physical hardware in the QA lab).
• Solid writing skills, including the ability to document test cases that will be used by third-party organizations.
• Fluent English communication (written and verbal).
• Experience writing manual test cases, bug reports, and how-to articles.
• Passion for finding bugs and tricky edge cases, a problem-solver's mentality, and a desire to take ownership of product quality.

Nice to Have

• Experience with Jira.
• Exposure to testing software within a hardware environment.
• Experience with Unix platforms, MySQL, and backend logs.

Salary and Benefits

We believe that our people's wellbeing and development are key to our success, and we offer benefits with this in mind, including:

• Competitive salary
• Generous vacation days
• Life and medical benefits
• Stock options

You Should Join Us If

• You like learning about new domains and enjoy unraveling and documenting complex concepts.
• You're excited by the opportunity to see what happens behind the scenes at an election by supporting our customers in person.

If you are interested in applying to this position, please email your resume to careers@clearballot.com with the position title in the subject line.

Skills

Atlassian JIRA, Auditing, Customer Support/Service, Debugging Skills, English Language, Hardware Configuration Management, Hardware Performance Testing, Hardware Quality Assurance, MySQL, Problem Solving Skills, Quality Assurance, Regulations, Software Testing, Systems Reliability, Team Player, Technical Writing, Test Case, Test Plan/Schedule, Testing, Traceability, Unix Operating Systems, User Documentation, Writing Skills

About the Company

Clear Ballot Group