Senior Product Designer

Company Description

Over the next decade, there will be a massive shift to electric vehicles, with the majority of North American vehicle sales expected to be EVs by 2030. ChargeLab is a fast-growing software company building the EV charging infrastructure of the future with solutions that power networks of charging stations across the world.

Job Description

• As a product designer at Charge
• Lab, you’ll solve the problems of our collective customers across EV drivers, site hosts and distribution partners who use Charge
• Lab for their EV charging needs.
• You will work closely with product managers and engineers to build a delightful experience across the Charge
• Lab ecosystem and drive meaningful business impact.
• You’ll engage across all stages of a project: user research, concept and prototyping, information architecture design, workshop facilitation and working with across teams to implement and launch.

What you’ll do

• Own design problems end-to-end, from initial concept through shipping and beyond
• Design systems to make simple, elegant experiences based on our complex platform and EV charging technology
• Build wireframes, prototypes and visual designs based on our UI framework to tackle difficult UX problems
• Work with product managers to define the requirements, not just translate them into design
• Partner with engineering to understand technology capabilities, build your outstanding designs and achieve high quality shipped product
• Build frameworks to measure effectiveness of designs among users and stakeholders and improve based on quantitative and qualitative feedback
• Identify future opportunities, working as a key thought partner to your counterparts in product, engineering and ops
• Lead and conduct user research to better understand the needs of our customers across distributors, EV drivers, installers, fleets and more
• Own and maintain SOT of design and collaborate with your team to help raise the bar on the whole ChargeLab experience

Qualifications

• 3+ years of professional, hands-on design experience
• Ability to tackle complex user and design problems
• A portfolio showing your high quality, thoughtful UI and UX work
• Effective prototyping skills
• Knowledge of building products for Android, iOS and web
• A track record of shipping phenomenal experiences: You’ve gone through release cycles and know what details matter at each stage
• Expertise at developing and conveying ideas clearly in a written and visual format - making business concepts visually engaging

Additional Information

Location: Toronto, ON or Washington, DC

Compensation

Base salary + stock option plan

All your information will be kept confidential according to EEO guidelines.