Operations & Warehouse Logistics Coordinator

The Company

LabLogic Systems is a leading supplier and manufacturer of instrumentation and software to the pharmaceutical, nuclear medicine and radiation safety sectors. We have over 45 years’ experience and expertise in providing solutions within highly regulated environments. Many of LabLogic’s solutions are the industry standard and can be found in over 110 countries around the world.

Our products enjoy the highest reputation for providing compliance, reliability and ease of use.

LabLogic Systems, Inc. is part of the LabLogic Group of companies.

The Role

We are looking for a proactive and highly organized Warehouse Coordinator to support the day-to-day business operations at our Chantilly office. This varied, hands-on role is responsible for warehouse activities, inventory control, shipping and logistics, equipment preparation, repairs, and operational support.

As the primary warehouse and logistics coordinator for the U.S. operation, you will oversee the day-to-day flow of goods, equipment, and customer shipments, ensuring inventory is well managed and orders are processed efficiently.

While you will be the main point of contact for warehouse activities in Chantilly, you will work closely with colleagues across the U.S. business and receive ongoing support and guidance from the UK Production team.

The role also provides administrative and operational support for customer service and repair activities. This is an excellent opportunity for someone who enjoys a varied workload, takes pride in keeping things organized and running smoothly, and wants to develop their skills within a growing international business.

Responsibilities

Warehouse & Inventory Management

• Maintain an organized warehouse environment and accurate inventory of instruments, spare parts, accessories, and consumables.
• Receive deliveries, manage stock levels, and support inventory control activities.
• Shipping & LogisticsCoordinate incoming and outgoing shipments, including courier bookings, shipping documentation, tracking, and issue resolution.
• Ensure customer orders, repairs, and equipment are dispatched accurately and on time.
• Repairs & Technical SupportCoordinate in-house repairs, ensuring equipment is tested, documented, and returned to customers efficiently.
• Prepare, configure, and maintain computers and related equipment for internal and customer use.
• Operations & Service SupportSupport the administration of Care Wise service activities, including customer requests, service scheduling, and record keeping.
• Assist with coordinating repair requests and service tickets to ensure timely completion.
• Maintain accurate records and prepare routine operational reports as required.
• Prepare and ship trade show and marketing materials as required.
• Provide general operational and administrative support to the business.
• Continuous Improvement & Team CollaborationWork collaboratively across departments, effectively prioritising workload to meet business needs.
• Contribute ideas to help improve day-to-day operational processes and efficiency.
• Undertake additional duties appropriate to the role as required.

The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.

Requirements

Essential

• Experience in a warehouse, logistics, operations, customer service, or administrative support role.
• Knowledge of warehouse operations, inventory management, and stock control processes.
• Experience coordinating shipments, courier bookings, and logistics activities.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Experience coordinating activities, customer requests, orders, or shipments in a fast-paced environment.
• Excellent communication and interpersonal skills with the ability to work effectively with customers, vendors, and internal teams, including colleagues based in the UK.
• Experience maintaining accurate records and using Microsoft Office and other business systems.
• A proactive, hands-on approach with strong attention to detail and problem-solving skills.
• Ability to work independently while contributing positively to a wider team.

Desirable

• Knowledge of warehouse operations, inventory management, and stock control processes.
• Experience coordinating shipments, courier bookings, and logistics activities.
• Experience supporting repairs, technical equipment, or product servicing activities.
• Experience supporting service contracts, customer agreements, or service administration activities.
• Experience preparing and maintaining computer hardware and related equipment.
• Experience coordinating trade show materials, exhibitions, or marketing assets.
• Knowledge of Health and Safety procedures and safe working practices.
• Experience identifying opportunities to improve processes and operational efficiency.

Compensations & Benefits

This position offers a salary range of $50,000 - $60,000 per year, depending on skills, experience, qualifications, and overall fit for the role. In addition, we offer an excellent benefits package including a 401(k) with company match, comprehensive medical, dental, and vision insurance, and 21 days of paid vacation annually, in addition to company holidays.

With an expanding organization, there are substantial growth opportunities for high performers.