Warehouse Operations Coordinator Bilingual

Bilingual Warehouse Operations Coordinator - Temporary

Pay Rate: $20-22/hr.

Benefits & Perks

• Weekly paychecks
• Opportunity to earn OT
• Benefits from day one - Medical, dental and vision, including Telemedicine
• Access to our Employee Assistance Program
• Career growth opportunities and skill development
• Potential to join our 401K program

As an Operations Coordinator, you will support the Account Manager and Shift Leads in driving all onsite functions that ensure a positive associate and client experience in the warehouse.

Based full time at the customer warehouse, you will serve as a key point of contact for associates, client managers, and the onsite Integrity team, balancing administrative responsibilities with floor support to keep daily operations running smoothly. This position is designed for a hands-on individual who is comfortable shifting between desk-based reporting and active engagement on the floor.

What You’ll Do

• Represent Integrity Staffing as an onsite extension of the client’s operations team, maintaining a professional presence and fostering strong relationships with client managers and associates.
• Support onboarding and new start activities including check-ins, presentation of orientation materials, and coordination of first-day associate experiences directly at the client site.
• Provide customer service support to associates by answering questions, assisting with schedule changes, and addressing issues at the Customer Service Desk and on the floor.
• Monitor attendance, validate absences, process call outs, and track key operational metrics such as attendance compliance, associate satisfaction, and safety performance; escalate concerns to leadership and recommend actions to improve results.
• Partner with Shift Leads and the Account Manager to coordinate shift coverage, monitor breaks and lunches, and communicate overtime, voluntary time off, or mandatory schedule changes.
• Support payroll functions by collecting and verifying time records and assisting associates with payroll questions or discrepancies.
• Coordinate performance management activities by preparing documentation, tracking coaching sessions, and feeding cases to Shift Leads to ensure timely follow up.

What You’ll Need

• 2–3 years of experience in staffing, warehouse operations, or administrative coordination preferred.
• Strong organizational and time management skills with the ability to manage multiple tasks and deadlines.
• Proficiency in Microsoft Office Suite and ability to learn client-specific systems such as Workforce or HR portals.
• Excellent written and verbal communication skills and the ability to interact confidently with associates, client managers, and internal leadership.
• Flexibility to work in a fast-paced environment and balance desk work with active floor engagement.
• Commitment to confidentiality and sound judgment in handling associate and client information.

Physical Demands

The Operations Coordinator will divide time between a workstation and the facility floor. The role requires regular walking and standing, climbing steps, and occasional lifting or movement of materials to support onsite activities.

Reporting Structure

Reports directly to the Account Manager for the site and works closely with Shift Leads, Coaches, and client management teams.

Internal