Director, IT Business Systems

& Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Smurfit Westrock (NYSE: SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers, and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability, and excellence, we use leading science and technology to move fiber-based packaging forward.

Learn more at www.Smurfit Westrock.com.

Our Technology Organization Is Transforming How We Work At Smurfit Westrock. We Align With Our Businesses To Deliver Innovative Solutions That

• Address specific business challenges, integrate processes, and create great experiences
• Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age
• Imagine how technology can advance the way we work by using disruptive technology

We are looking for forward thinking technologists that can accelerate our focus areas such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.

Location and/or Business/Division Details (if applicable)

Title: IT Director, Corrugated Application Systems

Position Summary

The opportunity

Smurfit WestRock is seeking an IT Director, Corrugated Application Systems to lead the strategy, delivery, and operational performance of critical business applications supporting our Corrugated operations. This is a hands-on leadership role that requires direct engagement in delivery, problem solving, and execution—not just oversight.

This role will partner closely with IT business resource managers, business leaders, and program operations teams while actively working alongside application teams and vendors to ensure solutions are designed, delivered, and supported effectively.

The IT Director will be expected to stay close to the work—removing roadblocks, guiding solution decisions, and driving accountability across initiatives such as MES, ERP integrations, and plant systems.

The ideal candidate balances strategic leadership with day-to-day operational involvement, stepping in where needed to stabilize critical systems, accelerate delivery, and ensure consistent outcomes across plants and business functions.

This leader will establish clear governance while remaining deeply connected to execution, enabling technology to deliver reliable, scalable, and business-aligned outcomes for Smurfit WestRock.

How You Will Impact Smurfit Westrock

• Enable reliable plant and business operations by ensuring high availability, performance, and support of corrugated business applications critical to quote-to-cash, manufacturing and supply chain execution.
• Drive business-aligned technology outcomes by translating operational priorities into application roadmaps, prioritized backlogs, and measurable delivery outcomes.
• Demonstrates a future-ready technology mindset with the ability to evaluate emerging capabilities – including AI, automation, and advanced analytics – and thoughtfully incorporate them into scalable business applications and process solution designs that drive operational efficiency and business value.
• Improve delivery execution and transparency through strong governance, intake, and prioritization processes that align IT work with business value and capacity.
• Accelerate modernization and simplification by partnering with Engineering & Architecture to reduce legacy complexity, improve integration, and adopt scalable, cloud-aligned solutions.
• Strengthen cross-functional alignment by improving collaboration across IT, business units, plant operations, and external vendors to reduce friction and streamline execution.
• Increase accountability and performance by establishing clear KPIs, SLAs, and reporting that drive ownership of outcomes across application teams and partners.
• Optimize cost and value realization through disciplined budget management, vendor oversight, and continuous evaluation of run vs. grow investment tradeoffs.

What You Need To Succeed

• Education & experience: Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field; 10+ years of progressive IT experience with significant leadership in enterprise application delivery.
• Proven track record managing, leading and developing multi-disciplined technical teams.
• Applications leadership expertise: Proven experience leading business application portfolios in complex, multi-site manufacturing environments. Experience with KIWIplan integrated packaging ERP & MES solution modules.
• Integration, data, and cloud architecture expertise: Strong understanding of enterprise integrations, APIs, and data architectures supporting ERP/MES platforms, with experience leveraging relational and cloud-based databases and scalable cloud infrastructure (e.g., AWS) in high-availability manufacturing environments.
• Strong delivery and governance discipline: Demonstrated ability to manage large-scale portfolios, establish intake and prioritization processes, and deliver initiatives on time and within budget.
• Business partnership capability: Ability to engage with plant, operations, and commercial leaders to align technology solutions with business priorities and drive measurable outcomes.
• Vendor and financial management: Experience managing third-party vendors, contracts, and SOWs, with accountability for budgets, cost optimization, and value realization.
• Operational excellence mindset: Deep understanding of IT service management, including incident, problem, and change management, with a focus on stability and continuous improvement.
• Collaboration and communication skills: Strong executive communication skills with the ability to translate complex technical topics into clear business impacts.
• Change leadership: Ability to lead teams through transformation while maintaining operational stability in a fast-paced, manufacturing-driven environment.

Nice To Have

• Familiarity with Agile delivery tools such as Azure DevOps or similar backlog and sprint tracking platforms.
• Experience utilizing AI tools and agents to improve team productivity and faster delivery.
• Working knowledge of project management concepts, release planning, or change management in an IT or business setting.
• Strong organizational skills with the ability to manage meeting cadences, action items, and team documentation in a structured way.

What We Offer

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.