AI Product Management Intern

Fall 2026 Internship: This position is located at our HQ in Durham, NC. Expected program dates are September 14 – December 4, 2026. Anticipated working hours will be 20-30 per week. Final hours and schedule will be determined between the intern and their manager.

Note: Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Introduction

The AI Product Management Intern contributes within the product portfolio team to design, build, and refine an AI-assisted process for capturing, organizing, and reusing product requirements across the product lifecycle.

This intern will help create a repeatable framework that allows new product concepts to start from a validated baseline of prior requirements, rather than starting from scratch each time, while ensuring nothing is missed when a clean-sheet approach is required.

The role also involves shaping how requirements are structured and documented so they translate cleanly into tools such as Jira for downstream engineering and program management consumption.

Must Have

• Must be able to work a hybrid schedule, including on-site work at our Durham, NC headquarters.
• Familiarity with AI/LLM tools (e.g., prompt engineering, Claude, ChatGPT, or similar) applied to document analysis, summarization, or knowledge management.
• Strong organizational skills with an interest in process design, documentation, and information architecture.

Responsibilities

• Research and document current-state practices for how product requirements are gathered, stored, and reused across product teams.
• Design and prototype an AI-assisted process/tool to collect, tag, and organize product requirements as a reusable baseline for new product concepts.
• Define a taxonomy and structure for requirement “cuts” or snapshots that can be pulled from prior products at the start of new product conception.
• Build in safeguards (checklists, templates, or AI-assisted gap analysis) to ensure that if a team does start from scratch, no critical requirement categories are missed.
• Evaluate how requirements should be structured and formatted for clean hand-off into project and issue-tracking tools such as Jira (e.g., epics, stories, acceptance criteria).
• Partner with product managers, TPMs, and engineering stakeholders to pilot the process on a live or recent product example.
• Document the process, tooling, and recommendations in a format suitable for broader team and leadership review.
• Learn about TGCS product offerings and how requirements move from concept through delivery.

Required Skills

• Currently pursuing a degree in Business, Computer Science, Information Systems, Engineering, or a related field in Undergraduate or Graduate Studies.
• Excellent analytical skills
• Ability to work in a fast paced, team-based environment
• Strong communication and interpersonal skills
• Attention to detail, strong writing skills, and comfort synthesizing information from multiple sources.
• Effective verbal and written communication; able to read, write, and speak English proficiently

Preferred Skills

• Hands-on experience with AI tools for document processing, summarization, or workflow automation.
• Experience with or exposure to Jira or similar project/requirements management tools.
• Familiarity with product management concepts (PRDs, user stories, requirements traceability).
• Basic scripting or automation experience (e.g., Python, JavaScript) to support tool prototyping.
• Experience with data organization tools such as Confluence, SharePoint, Airtable, or similar knowledge-management platforms.

About The Company

Toshiba Global Commerce Solutions, Inc., is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.

Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Eeo

Toshiba is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation.

Diversity, Equity & Inclusion

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers.

Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.