Sales & Marketing

Reports to Owner/Operator

Company Overview

Since 1996, Always Best Care has helped families with non-medical in-home care and assisted living placement services, along with skilled home health care. Always Best Care clients receive extraordinary care in an inspiring environment with caring people. Our Care Coordinators have worked with more than 25,000 seniors across the country.

We hire employees who are inherently courteous, polite, and treat all clients with the highest level of respect and professionalism.

Summary

The Care Coordinator plays a pivotal role in the success of our business. This position is responsible for developing a new territory or taking over an existing territory in an effort to increase sales. They will do this by establishing and maintaining contacts that will develop into sales leads. They will have a strong presence in the community and actively promote the Always Best Care brand.

The Care Coordinator will be focused solely on marketing to local healthcare providers, such as hospitals, Skilled Nursing Facilities, doctors offices, and Medical Clinics, in addition to local businesses such as financial planners, chamber of commerce, and networking meeting. The ideal candidate will be professional, well-spoken and at ease in presenting to both professional as well as community audiences.

Daily activities will include face-to-face marketing visits, community-based demonstrations and presenting professional in-services. It is primarily a field position.

Portrait of ABC Sales and Marketing

Demonstrates excellent selling skills

Communicates effectively and proactively

Demonstrates effective organizational skills

Accepts direction and guidance

Demonstrates competitive spirit

Goal and career-oriented

Professional dress and demeanor

Demonstrates leadership qualities

Inherently courteous and polite

Able to treat clients with the highest level of respect and professionalism

Takes on additional responsibilities and assignments willingly

Takes pride in Always Best Care and the services and programs ABC represents

Shows respect to ABC employees and customers

Primary Responsibilities

Call on local businesses, healthcare facilities, physicians, clinics and eldercare facilities to generate sales.

Establish and maintain customer relationships and provide the highest quality customer service.

Meet or exceed established sales targets.

Conduct presentations and/or staff in-services to community groups and professional staff.

Participate in health fairs, awareness days, etc.

Join and attend area networking and chamber groups.

Seek, develop and participate in marketing opportunities in the community.

Establish working rapport with health care professionals in the territory.

Monitor program growth through tracking marketing success.

Provide complete and concise activity reports to management.

Additional Responsibilities

Assist in the development of goals and objectives for Always Best Care.

Assist in assuring continued customer service support by answering customer inquiries as required.

Perform other related duties as assigned.

Knowledge and Skills Requirements

BA or BS Preferred

Demonstrate exceptional interpersonal skills, multi-tasking and problem solving.

Present well to clients and peers.

Demonstrate working knowledge of health care in home and institutional setting.

Comfortable with closing/asking for business.

Excellent telephone communication skills, basic knowledge of office and typing skills, good writing & creative skills, good organizational and problem-solving skills.

Proficiency in Microsoft Office and its various applications and possess the willingness to be trained in computer programs that are specific to the Always Best Care environment.

A basic understanding of medical terminology relating to the senior population and rehabilitative care; be willing to obtain certifications that will make the candidate more knowledgeable about Health and Safety programs within the first 6 months of hire.

Requires a valid drivers license, reliable transportation and insurance.

Work Hours

Monday through Friday, 9 AM - 5 PM, and occasional weekends.

Work Location

90% field based, 10% office based

Sales/Marketing - Burlington, Mercer, Middlesex, Monmouth, Ocean, and Somerset

Compensation

According to experience

Paid Time off - 1 week PTO, 1 week Vacation

Medical

401 K - not matched

Skills

ABC Programming Language, Assisted Living, Clinical Facilities, Communication Skills, Community and Social Services, Contact Management, Creative Writing, Customer Relations, Customer Support/Service, Develop and Maintain Customers, Driver's License, Exceeded Sales Goal, Financial Planning, Healthcare, Healthcare Customer Service, Healthcare Providers, Home Care, Hospital, Insurance, Leadership, Marketing, Medical Office, Medical Terminology, Microsoft Office, Nursing, Organizational Skills, Problem Solving Skills, Product Demonstration, Professional Services, Resolve Customer Issues, Revenue Growth, Safety/Work Safety, Sales, Set Goals, Telephone Skills, Territory Development, Typing, Writing Skills

About the Company

Always Best Care