Sales Director - Americas (West Coast)

Who We Are

iPiD empowers financial institutions, payment service providers, and enterprises with a single global API for Know Your Payee (KYP) verification—reducing fraud, reducing costs, staying compliant, and streamlining cross-border payments, globally.

We are a fast-growing fintech startup, founded by a global team of industry veterans from iconic organizations like SWIFT and Thomson Reuters. Supported by leading investors such as Monk's Hill Ventures, Jungle Ventures and Saison Capital, and guided by an advisory team featuring C-suite leaders from Microsoft, Commonwealth Bank, and the Bill & Melinda Gates Foundation.

Our team combines global expertise with local insights; we are present across key cities—including Singapore, Hanoi, Kuala Lumpur, Mumbai, Amsterdam, Brussels, Paris, London, New York, and Dubai.

Role Overview

As Sales Director, you will play a key role in driving business growth by identifying and securing new opportunities across the Americas, with a particular focus on accelerating business development and expanding our presence on the U.S. West Coast.

This is a high-impact commercial leadership role for someone who thrives on building strategic relationships, opening new markets, and delivering revenue growth within the cross-border payments industry. Working closely with cross-functional teams, you will help shape our commercial strategy, strengthen customer partnerships, and drive sustainable growth across the region.

Core Responsibilities

• Drive business development and sales growth across key U.S. West Coast markets, identifying new revenue opportunities and building strategic relationships with prospective clients and partners.
• Develop and implement commercial strategies according to company goals and objectives aiming to accelerate growth
• Conduct market research and analysis to create detailed business plans on commercial opportunities (expansion, business development etc.)
• Understand the requirements of existing customers to ensure their needs are being met
• Act to acquire new customers and manage client relationships (new and existing)
• Collaborate with and coordinate diverse teams (product management, customer service etc.)
• Build and maintain profitable partnerships with key stakeholders
• Monitor performance of commercial activities using key metrics and prepare reports for senior managementAssist in setting financial targets and budget development and monitoring

Requirements

• Strong academic background in engineering, business, or comparable experience
• Result-oriented with at least 5 years of experience and a track record in the payment industry, preferably cross-border payments
• Proven experience as commercial director or other relevant role in the Americas Region – USA, Canada, Latin America
• Proven experience in sales and/or marketing and managing relationships with key clients
• In-depth understanding of market research methods and analysis
• Solid knowledge of performance reporting and financial/budgeting processes
• Commercial awareness partnered with a strategic mindset
• Excellent organizational and leadership skills
• Excellent verbal and written communication skills in English, along with professional working proficiency in Spanish, with the ability to communicate clearly and confidently with both technical and business stakeholders.
• Experience working in a globally distributed start-up or high-growth environment is a plus
• Must be legally authorized to work in the United States

Benefits

What We Offer

• Meaningful Impact – Play a key role in shaping the future of trusted cross-border payments and fraud prevention, helping solve critical challenges for financial institutions and businesses worldwide.
• Learn from experienced industry leaders – Join a team with deep expertise across payments, fintech and technology, and gain exposure to global customers and markets .
• Ownership & Growth – Join a fast-growing global fintech where your contributions are visible and valued, with the opportunity to participate in our Employee Stock Option Plan (ESOP) and share in our long-term success.

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Working in accordance with applicable laws, iPiD prohibits discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by national or local laws of the jurisdiction in which the applicant resides.

If you need assistance or request accommodation during the recruitment process, please contact hr@ipid.tech

Please note that only shortlisted candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.

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To protect the interests of all parties, iPiD does not accept unsolicited resumes from a third party agency or search firm recruiters. Any unsolicited resumes sent to any iPiD employee, regardless of the means of transmission, will become the sole property of iPiD. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume.