Senior Billing Risk Analyst

The Job/What You'll Do

We are seeking a Senior Billing Risk Analyst to strengthen billing controls, conduct audits and risk assessments, and drive continuous improvement across billing and revenue operations. The right candidate will be a proven self-starter with an owner/operator mentality, strong ownership and accountability, excellent oral and written communication skills, and a passion for operational excellence.

The Senior Billing Risk Analyst is responsible for conducting audits, strengthening control frameworks, and performing risk assessments to help ensure the accuracy, completeness, and integrity of billing processes.

This role collaborates closely with the Billing Implementation Manager, Billing Operations, and Product and Engineering teams to drive improvement projects, automate manual processes, and enhance operational efficiency. Additionally, the Senior Billing Risk Analyst will help ensure a strong control environment around fee accommodations and oversee offshore team progress and deliverables.

We can consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our office location in Concord, CA, Phoenix, AZ, or Charlotte, NC.

Responsibilities

• Lead pre-billing audits to ensure the accuracy of billing inputs into the billing system
• Monitor and resolve daily billing import errors
• Complete quarterly audits to validate the accuracy and reasonableness of custodial partner billing
• Maintain data integrity and accuracy within billing systems and reports
• Oversee end-to-end controls to ensure the completeness and accuracy of billing activities, including fee discount implementation and billing system accuracy
• Ensure a strong control environment so that fee accommodations are evaluated consistently, properly approved, accurately reflected in billing systems, and monitored for financial, operational, and client impact
• Oversee offshore team progress, monitor quality and completion of assigned work, escalate issues, and ensure offshore deliverables align with billing risk, audit, and control objectives
• Conduct ongoing risk assessments, identify key risks, and recommend appropriate control measures
• Monitor the effectiveness of risk controls, assess performance, and implement improvements as needed
• Facilitate comprehensive reviews of client experience cases, identify root causes and trends, and provide actionable recommendations to Platform Revenue leaders
• Promote a strong risk-aware culture through consistent communication, training, and best practices
• Collaborate with cross-functional teams to identify operational, financial, regulatory, and reputational risks

Knowledge, Skills, and Abilities

• Strong aptitude for rapidly understanding and mastering new technologies or systems
• Deep knowledge of the TAMP industry, particularly platform-based or advisory fee/management fee structures
• Knowledge of financial services regulatory requirements preferred
• Ability to articulate clear messages and concise instructions through oral and written communication
• Strong prioritization and organizational skills
• Proven ability to build cross-functional relationships, especially with Sales, Legal, and Finance teams
• Ability to manage multiple priorities and work with a high degree of independence and accountability
• Ability to assess and minimize risk to the organization while maintaining a strong control environment
• Outstanding Customer Focus - seeing the "bigger" picture and the ability to always identify what is in the best interest of the client and the firm

Education & Experience

• Bachelor's degree or equivalent experience required
• 5+ years' financial services experience required
• Prior external or internal audit experience

Compensation

The Base Salary range for this position is between $90,000-$105,000.

This information reflects a base salary range that AssetMark reasonably expects to pay for the position based on a number of factors which may include job-related knowledge, skills, education, experience, and actual work location. This position will also be eligible for additional variable incentive compensation and competitive benefits.

Candidates must be legally authorized to work in the US to be considered. We are unable to provide visa sponsorship for this position.

Who We Are & What We Offer

We are AssetMark, a company on the move, shaping the future of financial services. Growth is in our DNA. Every day, we combine technology, insight, and collaboration to create new possibilities for advisors, for our people and for our investors. At AssetMark your ideas matter; they're heard, valued, and drive meaningful change.

Join a team that sets new standards and creates space for you to thrive and do your best work.

Our Mission

Our mission is simple: to help our 10,500+ financial advisors make a meaningful difference in their clients' lives. We do this by combining powerful technology, holistic support, and expert consulting to help advisors run stronger, more efficient businesses.

Backed by a comprehensive suite of investment solutions and a trust company that boasts of $150B+ AUM, our platform empowers advisors to deliver exceptional service and an outstanding client experience.

Our Values

Heart. Client Success. Integrity. Respect. Excellence. Our values are how we show up every day.

We believe in

• Leading with Heart, in truly making a difference in the lives of others: teammates, clients, investors and communities.
• Obsessing over Client Success, bringing a relentless focus on what matters to clients that sets us apart and creates loyal, lasting relationships.
• Unyielding Integrity, doing what's right, always. Even when it's hard.
• Collective Respect, in being authentic, inclusive and valuing all voices while winning together.
• Operating with Excellence, in learning fast, continuously improving, innovating and collaborating to find new and better solutions.

These values shape our culture, guide our decisions, and define what it means to be part of the AssetMark family.

Our Culture & Benefits

Our culture brings our mission and values to life. Here, we do what's right, embrace diverse ideas, and innovate together. We also offer a wide range of benefits to support you and your family-because thriving at work starts with thriving in life.

• Flex Time or Paid Time Off and Sick Time Off
• 401K - 6% Employer Match
• Medical, Dental, Vision - HDHP or PPO
• HSA - Employer contribution (HDHP only)
• Volunteer Time Off
• Career Development / Recognition
• Fitness Reimbursement
• Hybrid Work Schedule

As an Equal Opportunity Employer, AssetMark is committed to building a diverse and inclusive workplace where everyone feels valued.

Skills

Auditing, Best Practices, Billing, Career Development, Communication Skills, Compensation and Benefits, Consulting, Continuous Improvement, Cross-Functional, Customer Experience, Customer Relations, DNA, Data Quality, Establish Priorities, External Audit, Finance, Financial Operations, Financial Regulations, Financial Services, Financial Systems, Internal Audit, Legal, Multitasking, Offshoring, Operations Management, Operations Processes, Organizational Skills, Performance Analysis, Performance Management, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Process Improvement, Product Engineering, Quality Monitoring, Regulatory Requirements, Risk, Risk Analysis, Risk Management, Root Cause Analysis, Sales, Service Delivery, Writing Skills

About the Company

AssetMark, Inc.