Hardware Designer with Field Issue

Hardware Designer with Field Issue Troubleshooting

Location: Philadelphia, PA - Onsite

Experience: [10+ years]

Employment Type: Full-time.

Role Overview

We are seeking an experienced Hardware Designer who not only designs robust electronic systems but also excels atfield failure analysis and troubleshooting. This role requires hands-on debugging of customer-reported issues, root-cause analysis, and driving corrective actions across design, manufacturing, and quality teams.

Key Responsibilities

• Design and develop analog, digital, and mixed-signal hardware circuits
• Create schematics and support PCB design using Altium Designer
• Lead field issue investigation, including customer returns and on-site failures
• Perform detailed root-cause analysis (RCA) of hardware failures
• Debug issues related to power, signal integrity, EMI/EMC, thermal, and component reliability
• Reproduce field issues in lab environments and define corrective actions
• Support ECOs, design fixes, and validation testing for field issues
• Collaborate with firmware, manufacturing, quality, and supplier teams
• Analyze manufacturing and component-level failures (PCBA, soldering, aging, ESD, surge, etc.)
• Prepare failure analysis reports and corrective/preventive action documentation.

Required Skills & Qualifications

• Bachelor’s degree in Electrical / Electronics Engineering or equivalent
• Strong hands-on experience in hardware design using Altium Designer
• Proven experience in field failure troubleshooting and debugging
• Solid understanding of analog, digital, and power electronics
• Experience with lab equipment (oscilloscope, logic analyzer, spectrum analyzer, DMM)
• Knowledge of EMI/EMC, ESD, surge protection, and reliability concepts
• Ability to interpret schematics, PCB layouts, and manufacturing data
• Strong problem-solving and analytical skills
• Experience supporting products in customer or field environments
• Knowledge of DFM/DFA and manufacturing processes
• Exposure to automotive, industrial, telecom, or consumer electronics products

Experience working with CM/vendors and component suppliers