ERP Support Consultant

💼 Inhouse ERP Support Consultant

📍 Location: UK (Hybrid Working)

📂 Department: IT, UK

📢 Reports to: Head of IT, UK

Are you passionate about technology and ready to make a real impact in a growing, fast-paced business? At Europe Snacks Ltd, we’re on a mission to be a great place to work – and we live our values of Entrepreneurship, Excellence, and Care in everything we do.

We’re looking for an Inhouse ERP Support Consultant to join our collaborative and high-performing Application Support Team. You’ll help our internal users maximise the benefits of our ERP solution (Sage X3) and its connected systems – with the autonomy to make a difference, drive change, and shape the way we use technology across the business.

🔧 What you’ll be doing

• Provide hands-on technical and functional support for Sage X3 ERP users across the UK.
• Customise ERP solutions based on business needs, including modifying screens and building new interfaces with 3rd-party applications.
• Create Crystal Reports and other functional reports across ERP and integrated systems.
• Develop and maintain documentation, workflows, and training materials for internal users and external partners.
• Work closely with business stakeholders to advise, guide and continuously improve system use.
• Play an active role in ERP enhancement projects and new system implementation initiatives.
• Build a strong understanding of how our ERP connects with 3rd-party apps, and troubleshoot integration issues effectively.

✅ What you’ll bring

• 3–5 years’ experience supporting ERP solutions, ideally with strong knowledge of Sage X3.
• Experience with Crystal Reports and SQL query writing.
• Familiarity with MS SQL and/or PostgreSQL administration.
• Exposure to programming languages (advantageous, but not essential).
• Excellent interpersonal and communication skills – able to work collaboratively across all levels.
• A passion for delivering great customer support and a proactive, solutions-focused mindset.
• Strong documentation and analytical skills, with attention to detail.

🌟 Who you are

• A credible and confident self-starter, with a positive “can-do” attitude.
• Calm under pressure and adaptable in a fast-moving environment.
• Comfortable giving and receiving feedback and managing multiple stakeholders.
• Driven by continuous improvement and passionate about IT.
• A true team player – collaborative, supportive, and always willing to go the extra mile.

💬 Why join us?

At Europe Snacks, you’ll be part of a growing international business with a strong commitment to our people. We offer a collaborative culture, opportunities for career progression, and a real chance to make your mark. If you're looking for a new challenge in a dynamic business where IT truly matters – we want to hear from you.

This role is not supported with sponsorship

Closing Date: 8th August 2025

Contact Email: Mantha.Subramaniam@europesnacks.com

Europe Snacks is proud to be an equal opportunity employer. We enthusiastically welcome applications from candidates of diverse backgrounds and experiences. If you require any reasonable adjustments during the recruitment process, please contact us.

Please note, we are not working with recruitment agencies for this vacancy and kindly ask that agencies do not contact us regarding this role.

Salary: GBP 36000 - 60000 per year

Experience: 3 years required