Staff Product Designer - Receive | London, UK

Staff Product Designer - Receive

Company Description

Wise is a global technology company, building the best way to move and manage the world's money.

Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.

For everyone, everywhere.

More about our mission and what we offer .

Job Description

What does it take to make getting paid from anywhere feel as ordinary as receiving a text? How do you build a unified requesting and receiving money experience that holds up across dozens of currencies, when every market has its own rails, its own regulation and, increasingly, its own way of getting money to a person?

These are some of the challenges a Staff Designer will get to work on as part of Wise's global mission to build an open, fair and human financial system. The Receive team at Wise exists so that anyone can get paid easily, quickly and cheaply, by any payment method, anywhere.

To get there, we need to ensure customers are able to receive payments in any market they live or operate in. They should be able to request money from anyone, anywhere, by any method. And all of it should feel like one coherent system rather than a set of separate features.

Your mission

You will be the most senior designer in the Receive squad, reporting to the Design Director for Money movement. You'll serve personal, business and platform customers, and work on experiences that hold for all three.

You'll work on growing the volume our customers bring into Wise, with the goal of doubling it by the end of 2027. This will require thinking across adoption, retention and acceptance, making design decisions that achieve move the needle whilst also improving the product experience.

Three problems will take most of your attention

• Comprehension. Making it obvious what we offer and how to use it. Customers should be able to find their details without asking us, and understand what a feature is worth easily.
• Trust. Building experiences that are stable and reliable enough that customers can depend on them for income that matters. And when something does go wrong, giving people clear ways to understand what happened, repair it and recover.
• Systems. Wise is both a provider of payment methods and a platform connecting other services, and the design has to hold both. That means patterns that scale as a single currency gains many ways to be paid into, including alias networks like PIX and UPI. Thinking in systems as well as screens.

Here's how you'll be contributing

• Owning the toughest design problems in Receive end to end, working the detail yourself and setting the craft standard for the squad through the work
• Building a deep, first hand understanding of how people and businesses get paid globally, and where the current experience breaks down for them
• Shaping the design strategy for Receive: articulating the now, next and future state of the experience, and holding the work to the outcomes we've committed to
• Bringing systems thinking to a fragmented surface, so that dozens of currencies and payment methods add up to one coherent experience rather than dozens of local ones
• Building vision with substance through evidence backed direction that shape the Receive roadmap
• Raising the standard around you, through feedback, crits and skill shares, and lifting the quality of design across the squad
• Using AI in your daily practice where it earns its place, and showing the team what that looks like

This role will give you the opportunity to

• Ship work you're proud of on a problem that matters commercially and is unsolved
• Own your impact: choose what to work on, define what success looks like, and see it move
• Define what good means for Receive, and bring the team with you
• Work on something genuinely difficult. Regulatory variation by market, a platform layer you depend on, and dozens of payment methods that all have to add up to one experience. None of this is tidy
• Be part of a positive change in the world. We're fixing a broken, greedy system, and putting people and businesses in control of their money

About you

• You've been the most senior designer on a complex product area, owning ambiguous problems end to end. The title matters less than the scope
• You think in systems. You've designed something that had to work across many markets, formats or edge cases without fragmenting into special cases
• You've owned strategy, not just contributed to it. You can point to metrics you helped define and work that moved them
• You default to prototyping, explore multiple approaches, and articulate the tradeoffs clearly enough to build conviction with senior stakeholders
• You have a high craft bar and strong visual skills, and you've worked with design systems to produce work that scales
• You make the designers around you better. You design in the open, give direct feedback, and share credit
• You're already using AI tools in your practice and have a point of view on where they help and where they don't

Qualifications

Additional Information

For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.

Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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