Head Barista

Head Barista - Canary Wharf

We're looking for an experienced and passionate Head Barista to lead our coffee offering and inspire a team of baristas in Canary Wharf. You'll combine exceptional coffee expertise with confident leadership to deliver an outstanding customer experience every day.

As our Head Barista, you'll lead by example, setting the standard for coffee quality, customer service, and operational excellence. You'll be responsible for motivating, coaching, and developing your team, ensuring every shift runs smoothly while creating a positive and supportive working environment.

You'll join a company that invests in its people, celebrates individuality, and rewards those who consistently go above and beyond.

What You'll Be Doing

• Leading, motivating, and supporting the barista team to deliver exceptional customer service every day.
• Coaching and developing team members, sharing your knowledge and promoting best practices.
• Planning daily tasks and ensuring the coffee bar operates efficiently throughout each shift.
• Leading by example with a hands-on approach, maintaining the highest standards of coffee preparation and presentation.
• Preparing expertly crafted coffees and speciality drinks to the highest standards.
• Ensuring the coffee bar is clean, organised, and fully compliant with food safety and hygiene standards.
• Monitoring stock levels, placing orders where required, and maintaining the availability of coffee, milk, cups, and equipment.
• Operating tills and processing cash and card payments accurately.
• Carrying out daily equipment checks, troubleshooting minor issues, and reporting maintenance requirements promptly.
• Working closely with the wider hospitality team to create a welcoming and memorable customer experience.

What We're Looking For

• Previous experience as a Head Barista, Senior Barista, or in a similar supervisory role within a busy hospitality environment.
• Proven experience leading, coaching, and motivating a team to achieve high standards.
• Excellent knowledge of espresso preparation, milk texturing, brewing methods, and coffee quality standards.
• Outstanding customer service and communication skills.
• Confidence using commercial coffee equipment and grinders.
• A proactive, hands-on leadership style with the ability to remain calm under pressure.
• Excellent organisational skills, reliability, and attention to detail.
• A genuine passion for coffee, people development, and creating exceptional customer experiences.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services.

We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Job Reference: com/2407/44921001/52822491/SU #RA Group

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.

We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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