Barista

Barista’s core responsibilities include preparing high-quality specialty drinks, delivering exceptional customer service, managing POS transactions, and maintaining a hygienic workspace. They must ensure consistency by properly grinding beans, calibrating espresso shots, and texturing milk while adhering to all food safety guidelines.

A shift involves managing several overlapping duties.

Customer Service: Welcoming guests, answering menu questions, accommodating dietary restrictions (e.g., dairy alternatives), and resolving complaints.

Beverage Preparation: Dialing in espresso, steaming milk, pulling shots, and making manual brews (like pour-over) according to exact recipes.

POS & Cash Handling: Operating digital tills, processing card and cash payments, and maintaining an accurate register.

Maintenance & Hygiene: Sanitizing espresso machines, cleaning workstations, washing dishes, and tidying seating areas.

Stock Management: Monitoring ingredient and supply levels, restocking display cases, and notifying managers of shortages