Lead Process Engineer (Lean Six Sigma Black Belt) | London, UK

Lead Process Engineer (Lean Six Sigma Black Belt)

City of London

Hybrid – 3 days in office

£800–£900 per day Inside IR35

We are working with a leading Financial Services client who is looking for a Lead Process Engineer (Black Belt) to support and contribute to multiple change initiatives across the organisation.

The Role

• Design new workflows and processes, conducting thorough analysis to identify inefficiencies and bottlenecks, and recommending solutions
• Implement strategies for continuous improvement, working closely with various departments to enhance overall organisational effectiveness
• Utilise data-driven insights to support informed decision-making
• Maintain comprehensive documentation of processes, improvements, and best practices, ensuring knowledge is shared across the organisation
• Build and deliver change management strategies and plans as part of transformation initiatives
• Develop and execute communication strategies to effectively engage and inform stakeholder groups
• Manage stakeholder expectations, identifying when these need to be reset and escalating where required
• Understand and respond appropriately to different stakeholder perspectives
• Contribute to a positive team environment and support team morale

Required Experience

• Strong knowledge of improvement principles and best practices, supported by Lean Six Sigma Black or Green Belt certification
• Experience in business analysis, process design, re-engineering, and optimisation, including workflow solutions and robotic process automation (RPA)
• Solid experience within the Financial Services industry
• Proven experience documenting and prioritising business requirements and/or user stories
• Demonstrated track record of delivering measurable benefits through process re-engineering
• Experience applying project management methodologies in delivery environments
• Strong experience in change management and working within agile environments
• Excellent communication skills, with a collaborative and engaging approach
• Strong analytical and problem-solving skills, with the ability to develop clear recommendations and high-quality written and visual content
• Proven ability to build and maintain strong stakeholder relationships
• Experience working on large-scale transformation programmes within Financial Services
• Demonstrated coaching and mentoring capabilities
• Bachelor’s degree in a relevant field