HR Shared Service Manager

This range is provided by LHH. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Manager | HR | Placing Junior, Mid, Senior & Exec Level HR professionals in the London Market.

Location: Farringdon, London (3 days in office)

About the Role

We’re partnering with a dynamic organisation going through a period of exciting transformation. They’re looking for an experienced HR Shared Services Manager to lead and evolve their HR service delivery model during a key transition phase.

This is a hands-on leadership role that offers the opportunity to truly shape the function – perfect for someone passionate about building structure, driving performance, and making a lasting impact.

Key Responsibilities

• Lead and develop a junior HR Shared Services team, providing day-to-day support and coaching
• Drive performance and accountability across the team by introducing and managing core metrics and KPIs
• Build and optimise reporting dashboards, SLAs, and HR analytics to improve service delivery
• Ensure strong compliance and risk management across all HR operations – ideally with a global lens
• Partner with key stakeholders across HR and the wider business to identify areas for continuous improvement
• Play a key role in embedding structure and consistency in HR operations during a period of significant change

What We’re Looking For

Proven experience managing HR Shared Services in a fast-paced, evolving environment

A confident and supportive leader who thrives on uplifting junior team members

Strong knowledge of HR operations, reporting, metrics, and systems

Comfortable working with SLAs, dashboards, and performance data

A good understanding of compliance and risk – international experience is a plus

Proactive, process-driven, and able to influence change across functions

Why Apply?

This is more than just a management role – it’s a chance to create , shape , and own a key part of the HR function. If you’re looking for a challenge where your impact will be felt, this could be the perfect move.

Seniority level

• Seniority level

Mid-Senior level

Employment type

• Employment type

Full-time

Job function

• Job function

Human Resources

• Industries

Human Resources Services

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Salary: GBP 52000 - 84000 per year