Underwriting Technician in Operations

Company: HDI Global SE Canada

Work Location: Toronto, ON

Functional Area: Operations

Travel: As required

We are seeking an experienced Underwriting Technician to join our dynamic and growing Operations team in Canada. Reporting to the Team Lead, Operations, the successful candidate will bring more than five years of relevant experience, along with strong organizational, analytical, and communication skills.

The ideal candidate is a collaborative team player with strong process knowledge, sound computer systems capabilities, and proficiency in Microsoft Office. Preference will be given to candidates with experience in the commercial and/or specialty lines segment of the insurance industry.

About Us

HDI Global SE delivers a comprehensive service-based offering to the commercial and specialty insurance markets. Our strategy is to create sustainable growth and build a robust company that operates successfully worldwide. Our highly competent team is committed to delivering market-leading insurance solutions.

We are part of the Talanx Group, one of the major European insurance groups, with insurance revenue of EUR 49.0 billion (2025), and more than 120 years of experience in industrial insurance. HDI Global SE operates in more than 175 countries across the globe with over 5,500 employees worldwide. Financial strength ratings: AM Best A+ (Stable), Standard & Poors AA- (Very Strong, Outlook Stable).

At HDI, we offer employees the advantages of an international organization within a modern, dynamic work environment in the heart of downtown Toronto that both challenges and rewards. We foster strong internal and external communication and achieve our objectives through our core values of Together, Ownership, and Performance.

Employees are encouraged to contribute their ideas and play an active role in shaping the future of our company.

Your Responsibilities

• Supporting a small team of full and part-time Operations Associates who’s core functions are to: record submissions, perform policy and premium data entry, issue policies and invoices for multiple lines of business
• Assisting with scheduling and delegation of work to the Operations team members
• Policy administration processes
• Ensuring the timely input and accuracy of data into the systems
• Ensuring proper file documentation
• Supporting the Team Lead for Operations
• Regular assistance in monitoring and reporting on the team’s accuracy, timeliness and efficiency
• Support strategic business plans by working in and/or leading smaller projects that are focused on process improvement and increasing the efficiency of workflows
• Support the various Underwriting departments from within the Operations team
• Underwriting directed approach in developing internal process improvements

Your Profile (Skills, Qualifications & Experience)

• 2+ years of related experience preferably in underwriting / assistance experience in property and casualty or specialty lines LOB’s
• Understanding of insurance policy wordings and underwriting methods is a plus
• Excellent time management skills and ability to multi-task
• Completion of or working on insurance courses is an asset
• Completion of bachelor’s degree or equivalent would be an asset
• Proficient in use of Microsoft Office products (Excel, Word & Outlook)
• Excellent oral and written English communication skills
• Ability to work efficiently and independently in a fast-paced team environment
• Entrepreneurial and self-motivated

What We Offer

• Competitive total rewards package and professional development support
• Flexible Working Hours
• International Network
• Hybrid Work Environment
• Competitive Time Off Policy
• External Education & Tuition Reimbursement Program
• Comprehensive Health & Dental Benefits

Privacy

Visit: https://www.hdi.global/en-ca/legal/privacy

for information on how we may collect, use or disclose your personal information

Accessibility

HDI Canada Branch welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We welcome applications from motivated, team-oriented individuals who are eager to take on new challenges.

Thank you to all applicants for their interest. Please note that only candidates selected for an interview will be contacted.