sales engineer - technical support

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work site environment: Business. Work setting: On-site customer service. Business services. Fast moving consumer goods (FMCG). Retail business. Tasks: Oversee the preparation of sales and orders. Prepare sales or other contracts. Promote sales to existing clients. Identify and solicit potential clients.

Consult with clients after sale to provide ongoing support. Review and adapt information regarding product innovations, competitors and market conditions. Provide clients with presentations on the benefits and uses of goods or services. Resolve product and service related problems. Troubleshoot problems related to equipment. Advertise and/or promote products, sales or services. Provide customer service.

Computer and technology knowledge: Word processing software. MS Office. MS Outlook. MS PowerPoint. MS Word. Programming software. Area of specialization: Digital media. Security and safety: Reference required. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Attention to detail. Personal suitability: Client focus. Efficient interpersonal skills.

Excellent oral communication. Excellent written communication. Organized. Reliability. Team player. Flexibility. Initiative. Positive attitude. Experience: 3 years to less than 5 years. Employment terms options: Day.