Bilingual Call Center Representative

Detail Info

Job Type

Full Time

Location

2766 Northwest 62nd Street

Job Number

FXJLA9

Begin

3/13/24, 12:00 AM

End

Always

Published at

3/13/24, 11:34 AM

Description

We're hiring bilingual (English/Spanish) representatives for a call center in Miami to assist clients with transportation needs. This is not a sales or commission job. Pay starts at $14.00/hr with health insurance. Applicants MUST speak English and Spanish, and be available 5 days out of the week, including weekends.

General Responsibilities

• Answer client calls collecting all necessary trip information to schedule a reservation.
• Enter trip requests with accuracy
• Assist clients with late vehicle arrival
• Excellent customer service.
• Display professional demeanor and appearance.
• Reliable in attendance.
• Team player and helpful to staff, management, and peers.

Requirements

• High School Diploma or equivalent.
• Bilingual- English/Spanish
• A minimum of two years customer service experience.
• Six months of call center experience preferred
• Type (alpha numeric) 30 words per minute
• Experience with Microsoft Windows environment
• Knowledge of the Miami geographical area
• Strong listening and verbal communication skills
• Demonstrated teamwork and exceptional problem solving skills

Job Type: Full-time

Salary: $14.00 per hour

Weekly day range

• Monday to Friday
• Weekends as needed

Work setting

• In-person

Education

• High school or equivalent (Preferred)

Experience

• Customer Service: 1 year (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $14.00 per hour

Benefits

• Health insurance

Work Location: In person