Community Health Choice, Inc. (Community) is a non-profit managed care organization (MCO), licensed by the Texas Department of Insurance. Through its network of more than 10,000 providers and 94 hospitals, Community serves over 400,000 Members with the following programs:

Medicaid State of Texas Access Reform (STAR) program for low-income children and pregnant women

Children's Health Insurance Program (CHIP) for the children of low-income parents, which includes CHIP Perinatal benefits for unborn children of pregnant women who do not qualify for Medicaid STAR

Health Insurance Marketplace Plans that offer individual health coverage that includes preventive care, emergency services, prescription drugs, and hospitalization available to all, regardless of pre-existing conditions.

Community Health Choice (HMO D-SNP), a Medicare Advantage Dual Special Needs plan for people with both Medicare and Medicaid that combines Medicare Part A and Part B benefits, Medicare Part D prescription drug coverage, and Medicaid benefits with additional health benefits like dental, vision, transportation, and more.

Improving Members' experiences is at the heart of every Community position. We strive every day to make sure that our Members have access to the high-quality health care they need and deserve.

Community is accredited by URAC for its health plan operations. We offer care management programs for asthma, diabetes, and high-risk pregnancy. An affiliate of the Harris Health System (Harris Health), Community is financially self-sufficient and receives no financial support from Harris Health or from Harris County taxpayers.

JOB SUMMARY

The Sr. Solutions Architect - Infrastructure builds and maintains a cutting-edge IT infrastructure for Community Health Choice. This position administers enterprise applications in a Microsoft Windows environment, installing, configuring and maintaining software applications and is responsible for resolving any software application issues that occur.

This position manages and designs the Active Directory environment and must be able to work after hours and weekends as needed and have strong troubleshooting skills.

Job Specifications and Core Competencies

Function as technical team lead for MS Active Directory / Exchange environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management.

Oversees the Architecture and Administration of Active Directory (AD), Azure AD, DNS, ADFS, DFS and GPOs, SSO Software.

Oversees the Architecture and light administration Microsoft Exchange servers, Microsoft 365 and Fax Maker

Provide AD Forest level service architecture planning, third party tools deployment, and integration strategies

Develops and maintains procedures, processes, and documentation as related to Active Directory and as needed

Responsible for PowerShell scripting, data analysis, server monitoring, performance optimization, and server documentation.

Ensuring that systems uptime using automated scripts are properly supported with expertise and skills at a high level.

Translates business needs into detail requirement specifications.

Develops Architecture Specification deliverables that map customer business requirements into complete information systems (technologies, processes and people) or operational solutions.

Ability to understand the customer's business problem, need or opportunity and to design a virtualized solution that completely and correctly addresses the business problem, need or opportunity.

Facilitates enterprise system design and architecture.

Ability to lead the architectural design, development, deployment, and technical quality of large enterprise solutions that span multiple technologies and disciplines.

Leads complex technical data warehouse discussions on modeling, integration, and overall technology solutions and design.

Devises or modifies procedures to solve problems considering system capacity, limitations, and desired results.

Provide architectural direction for multiple medium- to -large sized projects concurrently in various stages of their lifecycle or a large project fulltime.

Performs systems design and analysis.

Works closely with technical and business groups to help ensure the physical design meets the functional and performance requirements of the application.

Actively contributes to achievement of departmental goals, as identified in Department's annual business plan, including specific departmental process improvement plans.

Demonstrates Harris Health and Community Health Choice values, including trust, integrity, mutual respect, diversity, responsiveness, and caring service.

Other duties as assigned.

MINIMUM QUALIFICATIONS

Education/Specialized Training/Licensure: High School Diploma or GED, ITIL Certified or obtain within first 6 months of employment.

Work Experience (Years and Area)

Seven (7) years of experience analyzing, designing Microsoft (MS) Active Directory and/or MS Exchange environment (a degree may offset experience requirement bachelor's degree = 4 years; Associate degree = 6 years)

Three (3) years minimum technical hands-on experience in Microsoft Office 365 and Azure

Software Operated: Microsoft Office (Word, Excel, Outlook)

SPECIAL REQUIREMENTS: (Check Applicable Areas)

Communication Skills

Above Average Verbal (Heavy Public Contact)

Writing /Composing: Correspondence / Reports

Other Skills: Analytical, Design, MS Word, MS Excel

Advanced Education/ Advanced Training Specialty: ITIL Certification

Work Schedule: Hybrid

Other Requirements

Some late nights and weekends required for system upgrades and special projects

Excellent attitude and a strong desire to build and maintain a cutting-edge IT infrastructure

RESPONSIBLE TO: Supervisor/Sr. Manager