Facilities Manager

Location

Eagle's Trace by Erickson Senior Living

About the Role

We’re looking for a dynamic and hands-on Facilities Manager to lead two critical departments—Housekeeping and Transportation. In this role, you’ll drive operational excellence, elevate service quality, and create a seamless experience for residents, staff, and the broader community.

If you thrive in a fast-paced environment and enjoy leading teams, optimizing processes, and solving problems, this is a great opportunity to make a meaningful impact.

Compensation

Starting at $77,050, based on experience

What we offer

• A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401k for all team members 18 and over with a company 3% match
• Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
• Free access to our on-site Team member Health and Well-Being Centers, plus Well-Being programs, tools and resources for you and your immediate family members
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones
• Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!

What You’ll Do

• Oversee the daily operations of Housekeeping and Transportation, ensuring efficiency, safety, and exceptional service delivery
• Partner with the Director to track performance metrics, analyze data, and continuously improve quality and productivity
• Ensure departments meet financial targets and reporting deadlines
• Lead both supervisor and team meetings, keeping staff informed, aligned, and engaged
• Conduct regular quality assurance checks through resident feedback, surveys, and inspections
• Drive employee performance through coaching, timely evaluations, training, and corrective actions (up to and including termination)
• Champion succession planning and career development for team members

HOUSEKEEPING

• Manage the housekeeping functions of assigned personnel.
• Oversee the scheduling of work assignments.
• Review and resolve complaints from residents, departments and staff.
• Provide disciplinary steps related to problems with all staff, up to and including termination.
• Management of the solid waste and recyclable program.
• Ensure timely evaluations and job training for all staff.
• Manage the oversight of entire community’s set-ups and arrangements for all events.
• Oversee the internal pest control program for internal community spaces on an on-going basis.
• Coordinate succession planning and career development initiatives for all members of the departments supervised.
• Maintain inventory and order supplies and equipment necessary to maintain the cleanliness of all facilities.
• Routinely conduct quality control inspections for entire facility to determine housekeeping needs and deficiencies.

TRANSPORTATION

• Ensure all new drivers are trained in operational and safe driving procedures.
• Develop and maintain current pricing policies for routine and customized trips.
• Establish driver schedules for “Off Hours” operation
• Schedule customized trips upon request
• Arrange campus-wide fleet rotation for preventive and corrective maintenance.
• Responsible for obtaining pricing and the purchase of new vehicles and carts campus-wide.
• Oversee the Transportation Department’s dispatching operation
• Evaluate road conditions during inclement weather and decide when to modify/cancel operations or routes.
• Responsible for the necessary billing of trips
• Develop and maintain operational budget for department
• Resolve resident customer complaints regarding private sedan and shuttle service.

What We’re Looking For

• Strong leadership skills with the ability to communicate effectively across all levels
• Experience managing company fleet operations, including vehicle maintenance, DOT compliance, fuel programs, and emergency response services.
• Experience partnering with national fleet management vendors to support fleet performance, maintenance, and compliance initiatives.
• Experience collaborating with resident-led committees and other stakeholder groups to coordinate transportation programs, trip planning, and related initiatives.
• Strong customer service and interpersonal skills, with the ability to effectively manage sensitive situations, de-escalate resident concerns, and resolve issues in a professional manner.
• Proven ability to manage budgets, forecast expenses, and drive operational efficiency
• Analytical mindset with experience tracking and improving performance metrics
• Proficiency in Microsoft Office; willingness to learn new systems
• Knowledge of routing, dispatching, and transportation operations is a plus
• Ability to multitask, problem-solve, and lead in a fast-paced environment

Qualifications

• Experience in Housekeeping and/or Transportation Management preferred
• Knowledge of DOT regulations and safe driving standards required for transportation oversight

Eagle’s Trace is a beautiful 70-acre continuing care retirement community in West Houston, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care.

Eagle’s Trace helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expressi

Eagle’s Trace is a beautiful 70-acre continuing care retirement community in West Houston, Texas. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care.

Eagle’s Trace helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.