Server/Waiter

HIRING FRONT SERVERS/WAITERS

Strong spirits, wine, and wine service knowledge with the ability to pass a wine exam. Prior experience as a server in a full-service restaurant environment.

Brennan's of Houston can offer you

• A full-time 4-day work week so you have more time for you
• Part-time schedules available
• Career Pathways for growth within our company
• Earning Potential of $14 - $27/hr with tips included
• Mental Health Resources
• Health Benefits (Medical, Dental, Vision, and Employee Assistance Programs)
• 401K plan with a company match so you can start saving for retirement
• Paid Vacation Time
• Paid Sick Time
• Employee Meals
• Employee Discount
• We are closed on Christmas Day

We foster an environment of growth, mentorship and warmth at Brennan's of Houston

All applicants must embrace and contribute to our company culture.

Objectives

To participate in a service team that provides a superior experience to our guest by assisting the captain to serve the guest.

To positively impact the process of making customers, by performing the following duties in a timely, efficient, friendly, and productive manner.

Duties and Responsibilities

• Arrive on time for work and assist in dining room set-up. Prepare station and perform assigned side duties in a timely manner to be ready for service.
• Detail station before service to ensure all service wares are polished and presentable.
• Participate in gang seating and provide initial customer contact.
• Assist captain with initial drink order and provide refills as needed.
• Assist captain in providing guest name recognition
• Provide water and garlic bread service
• Provide support to the captain in handing out menus, providing brief explanations of menu organization, and descriptions of specials.
• Maintain a current working knowledge of menus, wine lists and food preparation to be able to assist customers with their selections. Utilize special and 86 boards every shift to keep knowledge updated.
• Support captain by taking customer orders and entering them into POS system as necessary.
• Participate in gang service.
• Assist team members in clearing plates at the conclusion of
• each course utilizing the gang bussing technique.
• Replace water according to our service standards.
• Provide guests with coffee/ tea service
• Communicate frequently and consistently with other members of the team and other employees during service.
• Practice teamwork when interacting with all departments in the restaurant.
• Understand and demonstrate the concept of making customers.
• Have an awareness of customer problems and potential problems. Ensure that customers do not leave the restaurant unhappy.
• Assist captain in processing credit cards and closing guest checks.
• Assist the back server in resetting tables within 3 minutes.
• Perform all closing side duties, leaving the station clean and set up for the next shift.
• Perform proper wine service.
• Perform additional duties as requested by the manager.

You can always apply in person in business attire Monday - Friday between 2pm-4pm or

email info@brennanshouston.com with your resume. Check out our website www.brennanshouston.com for all open positions and career fair dates.

We look forward to meeting you!

First and foremost Brennan's of Houston is known for Southern Hospitality and making great memories for our guests. We have a rich history opening in Houston in 1967 as a sister restaurant to the world-famous Commander's Palace in New Orleans.

From pan to plate to palate, our brigade of culinary professionals directs its overwhelming passion for food and Southern Hospitality at creating great memories for every guest every time.

Our unpretentious, efficient server staff -- a lovable band of misfits that range from Ph. D's to those who couldn't get out of high school quick enough -- connects one-to-one with customers to pinpoint what truly matters, then tailors each dining experience to their specific desires to create lasting memories.

Many of our staff have been with Brennan’s Houston for decades, we work hard to be a place that people can call home for a short while or full career.