Director of Operations & Growth
Company: Fast Lane Drive
Location: San Diego, California
Employment Type: Full-Time
Reports to: Founder & CEO
Career Path: Potential advancement to Chief Operating Officer
About Fast Lane Drive
Fast Lane Drive is a global, members-only exotic car club built around curated experiences, meaningful relationships, business networking, and philanthropy.
With chapters across the United States and internationally, FLD brings together entrepreneurs, executives, investors, collectors, and automotive enthusiasts through exclusive drives, destination experiences, charitable initiatives, and major global events.
As FLD continues to grow, we are seeking an exceptional operational leader who can work directly alongside the Founder and CEO to organize, strengthen, and scale the company.
The Opportunity
We are looking for a highly capable Director of Operations & Growth to become the operational right hand and trusted second-in-command to the Founder and CEO.
This is not a traditional coordinator role. We need someone who can take ownership, make decisions, hold people accountable, solve problems, and transform the CEO’s vision into organized execution.
The ideal candidate has experience in operations, marketing, franchising, licensing, membership businesses, hospitality, luxury services, or multi-location organizations.
The mission is simple: create structure, improve execution, and allow the CEO to focus more time on strategy, partnerships, expansion, relationships, and the continued growth of the FLD brand.
Key ResponsibilitiesExecutive and Operational Leadership
- Serve as the CEO’s primary operational partner.
- Turn ideas and priorities into clear plans, responsibilities, deadlines, and measurable outcomes.
- Establish daily, weekly, monthly, and quarterly priorities.
- Lead follow-up after meetings and ensure decisions are implemented.
- Identify operational problems before they become major issues.
- Make informed decisions independently while knowing when CEO approval is required.
- Protect the CEO’s time by resolving issues at the appropriate level.
- Provide direct, honest, and solution-oriented feedback.
Team Management and Accountability
- Coordinate FLD’s operations, events, marketing, sales, technology, finance, and chapter-support teams.
- Clarify roles, responsibilities, reporting structures, and ownership.
- Hold team members accountable for deadlines and results.
- Lead regular leadership and departmental meetings.
- Create agendas, track action items, and ensure follow-through.
- Identify staffing gaps and support recruiting, onboarding, training, and performance management.
- Build a culture of ownership, urgency, professionalism, and communication.
- Reduce dependency on the CEO for routine approvals and daily problem-solving.
Chapter, Franchise, and Licensing Operations
- Support the management and expansion of FLD’s chapter network.
- Build scalable onboarding systems for chapter owners and leaders.
- Ensure chapters follow FLD’s brand standards, procedures, reporting requirements, and contractual obligations.
- Maintain communication with chapter owners and address performance or compliance concerns.
- Track membership growth, renewals, events, marketing, sponsorships, reporting, and engagement.
- Improve FLD’s licensing model and support preparation for potential franchise expansion.
- Work with legal and financial advisors on agreements, documentation, and compliance.
- Develop manuals, playbooks, training materials, checklists, and standardized processes.
- Support chapter launches, territory planning, ownership transitions, and resales.
Marketing, Sales, and Growth
- Align marketing, sales, advertising, content, lead generation, and chapter-growth efforts.
- Coordinate chapter content, event promotion, sponsor deliverables, and global brand initiatives.
- Track leads, applications, interviews, conversions, acquisition costs, renewals, and chapter performance.
- Improve communication between marketing, sales, events, and chapter owners.
- Ensure marketing commitments are realistic, assigned, and delivered on time.
- Support membership acquisition, retention, referrals, renewals, and reactivation.
- Identify revenue opportunities through memberships, partnerships, sponsorships, events, and licensing.
Events and Member Experience
- Work with the events team to improve local, national, and international experiences.
- Establish event timelines, budgets, responsibilities, approvals, and post-event reporting.
- Ensure events reflect the quality and exclusivity of the FLD brand.
- Monitor profitability, logistics, safety, sponsor obligations, communication, and guest experience.
- Support major events, including Monterey Car Week, anniversary events, international drives, and multi-chapter experiences.
- Document lessons and improve future event execution.
Systems, Processes, and Reporting
- Review current systems and identify opportunities to simplify or automate operations.
- Improve the use of CRM, project-management, communication, event, financial, and reporting platforms.
- Build dashboards for company and chapter performance.
- Develop standard operating procedures across departments.
- Create one centralized system for priorities, projects, deadlines, risks, and responsibilities.
- Establish weekly scorecards and monthly performance reports.
- Track KPIs and escalate meaningful concerns quickly.
- Ensure critical information is documented and not dependent on one person.
Financial and Administrative Oversight
- Work with the CEO, finance team, accountants, bookkeepers, and controller.
- Support departmental, company, and event budgeting.
- Monitor invoices, payments, royalties, membership revenue, sponsorship revenue, and major expenses.
- Improve financial reporting from chapters and internal departments.
- Support forecasting, cash-flow planning, investor reporting, and board preparation.
- Identify opportunities to improve efficiency without reducing quality.
Strategic Projects
- Lead company-wide projects from planning through completion.
- Support expansion, partnerships, technology launches, and new revenue programs.
- Coordinate projects involving multiple departments and outside partners.
- Prepare recommendations and action plans for strategic decisions.
- Help determine which opportunities deserve company resources.
What Success Looks LikeFirst 90 Days
- Understand FLD’s business, team, chapters, agreements, systems, and culture.
- Clarify leadership roles and reporting structures.
- Establish an effective meeting and reporting rhythm.
- Create one centralized accountability system.
- Identify the most important operational gaps and present an action plan.
- Reduce routine issues requiring direct CEO involvement.
- Improve communication across departments and chapters.
First Year
- Build a more organized and accountable leadership structure.
- Create repeatable onboarding and operating systems.
- Improve consistency across FLD’s global network.
- Strengthen marketing, membership, financial, and chapter reporting.
- Support measurable revenue growth while protecting the member experience.
- Allow the CEO to focus more time on growth, partnerships, expansion, and key relationships.
- Demonstrate the ability to advance into the Chief Operating Officer role.
Ideal Background
- 7–10 years of experience in operations, management, franchising, licensing, marketing, hospitality, luxury services, events, or a multi-location business.
- Experience working directly with a founder, CEO, or executive team.
- Proven ability to manage teams and hold senior professionals accountable.
- Strong understanding of operations, marketing, sales, customer experience, and financial management.
- Experience with membership, franchise, licensing, lifestyle, hospitality, automotive, or experiential businesses is highly valuable.
- Ability to build structure in a fast-growing and entrepreneurial environment.
- Strong financial and commercial judgment.
- Excellent written and verbal communication skills.
- Confidence working with entrepreneurs, executives, investors, sponsors, and high-net-worth members.
- Experience with CRM, project-management, reporting, and automation tools.
- Ability to travel for major events and chapter meetings.
Personal Qualities
We are looking for someone who is
- Extremely organized, dependable, and proactive.
- Comfortable taking ownership and making decisions.
- Direct, honest, and emotionally intelligent.
- Calm and effective under pressure.
- Highly responsive and consistent with follow-through.
- Focused on solutions rather than excuses.
- Able to respectfully challenge the CEO.
- Comfortable in a fast-moving, founder-led environment.
- Capable of managing strong personalities professionally.
- Discreet and trustworthy.
- Willing to perform both strategic and hands-on work.
- Focused on the success of the entire company.
This Role Is Not a Fit for Someone Who
- Needs every assignment fully defined before taking action.
- Avoids difficult conversations or accountability.
- Waits for the CEO to solve every problem.
- Is only interested in strategy and unwilling to execute.
- Struggles with changing priorities.
- Cannot manage multiple projects and personalities.
- Views operational problems as someone else’s responsibility.
Why Join Fast Lane Drive?
This is an opportunity to help shape the future of a growing global lifestyle and membership brand.
You will work directly with the Founder and CEO and play a central role in building the systems, team, and strategy required for FLD’s next stage of growth.
The role offers significant responsibility, growth potential, access to a unique global network, and the opportunity to become one of the company’s most important leaders.
Compensation
Competitive base salary based on experience, with performance-based compensation. Long-term incentives may be considered for an exceptional candidate who demonstrates sustained leadership and measurable impact.
How to Apply
Please submit your resume and a short introduction
