Second Assistant Manager (Hotel Assistant Manager)

Summary

HYATT house is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 193 room, all-suite properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs and free high-speed internet access. The public space features facilities such as a pool, a fitness center and a business center.

A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT house properties are located in urban, airport and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignment.

The Second Assistant Manager position will report directly to the General Manager of the hotel, as well as the First Assistant Manager.

The responsibilities include managing the daily hotel F&B operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.

This position will have oversight of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness.

Pay range for this position is $70K to $75K

Welcome to our new house, HYATT house!

Qualifications

• Supervisory experience preferred as this position will oversee hotel associates
• 1-2+ years experience working in a guest service oriented Food & Beverage establishment preferred
• Housekeeping experience within a hotel preferred
• College degree preferred
• Intermediate word and excel required
• Excellent verbal and written communication skills
• Must be able to work a flexible work schedule as the hours for this management position will vary.
• Strong organizational, project management and detail orientation skills, with the ability to multi-task in order to meet a variety of deadlines
• Strong interpersonal skills and a can-do positive attitude