Assessment Programs Manager

The Hennepin County Assessor's Office is seeking an experienced leader for the Assessment Programs Manager position to oversee the Assessment Programs and Administrative division of the department. This critical management position is responsible for administering countywide assessment programs, including property tax exemptions, exclusions, deferrals and special classifications.

This position is also responsible for leading community engagement efforts and planning, organizing and directing the administrative functions of the department under the general direction of the County Assessor/Department Director in accordance with Hennepin County core values, mission, and vision.

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus. For more information visit employee referral program.

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Location and hours

This position is hybrid and will be located at the Hennepin County Government Center, 300 South 6th Street, Minneapolis, MN 55487 and remote as job duties require. Work hours will be Monday through Friday, between 8 a.m. to 4:30 p.m., with flexibility. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin.

New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis. Details about NEO will be provided upon hire.

About the position type

This is a full-time, benefit-earning position. This position is internally classified as an Administrative Manager, Senior. Click here to view the job classification specification.

In this position, you will

• Oversee the administration of assessment programs throughout the county, ensuring consistent application in accordance with the law.
• Analyze the operational impact of changes in existing and pending legislation that affect the administration of assessment programs; advise and collaborate with state and county staff on drafting/revising legislation while collaborating with external stakeholders regarding potential impacts.
• Oversee community engagement efforts to maximize enrollment and racial equity in benefit programs.
• Plan, organize, and direct the administrative functions of the department under the general direction of the County Assessor/Department Director.
• Lead division-level people management, including supervising staff, setting clear expectations, providing coaching and performance feedback, supporting professional development, managing workload and priorities, and fostering an inclusive, collaborative, and accountable team culture.
• Provide recommended strategic changes to divisional processes, including hiring, staff development, and business processes; evaluate operational performance, review work methods, and procedures; develop and implement changes in business processes and workflow, as needed.
• Coordinate implementation of new processes, enhancements, and upgrades, recommend testing strategies, and initiate tactical responses to issues as they arise and collaborate with internal and external stakeholders.
• Coordinate projects and assigned services and activities with other divisions, departments, and external partners.

Need to have

• One of the following:
• Bachelor's degree or higher in business administration, or other field appropriate to the position and five years or more of experience in the planning and administration of organizational operations or programs.
• Nine or more years of experience in the planning and administration of organizational operations or programs.

Nice to have

• Experience:
• Performing in a lead/supervisory role.
• Working with tax law and assessment procedures.
• Developing staff through coaching, mentoring, and creating equitable career growth opportunities.
• Implementing changes required by new legislation.
• Communicating complex technical or regulatory information to diverse audiences.
• Developing and implementing operational process improvements.
• Coordinating cross-departmental or cross-agency programs or services.
• Ability to:
• Lead with clarity, transparency, and accountability while fostering an inclusive, collaborative team culture.
• Plan, organize, and manage organizational operations or programs.
• Evaluate workflow, procedures, and performance to recommend improvements.
• Oversee and support employee engagement, equity, inclusion, and wellness initiatives.
• Collaborate effectively with internal leadership, staff, external stakeholders, and vendors.
• Develop and implement testing strategies for new processes or technology upgrades.

About the department

The Hennepin County Assessor’s Office is responsible for the assessment of real and personal property throughout Hennepin County. The department is committed to accurate property valuations and classifications, as well as, maximizing enrollment in benefit programs. The Assessor’s Office leverages strategic objectives and technology to support its mission and values diversity, equity and inclusion in the workplace.

About Hennepin County

Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities.

All of our jobs align with our mission to serve residents through transformative services that eliminate disparities, eliminate inequities, and create opportunity for all and our vision of a community where all people are healthy, all people are valued, and all people thrive.

Our employees receive a combination of competitive benefits and positive workplace culture not found at other organizations. This includes meaningful work that impacts our community, competitive pay, work-life balance, a variety of benefits and opportunities to grow. Learn more at The Bridge (login as Guest).

Hennepin County envisions an organization where our commitment to diversity and the elimination of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This posting may be used to fill current and future vacancies.

Watch this video for application best practices and tips.

Invitations to interview will be based upon an assessment of education and experience. Final candidates may be required to complete a criminal background check.

If you have any questions, please contact

Taylor Dahlberg

Taylor.Dahlberg@hennepin.us