Food & Beverage Supervisor

Job Title: F&B Supervisor

Division: Comp Services

Supervision Exercised: Comp Services Associates

Supervision Received: F&B Manager (FBM), General Manager (GM)

JOB SUMMARY

The Comp Services Supervisor is responsible for assisting the F&B Manager with the supervision of the breakfast area and kitchen, as well as on the execution of events/staff meetings.

JOB DUTIES

• Supervise, guide and direct Comp Services Associates. Provide accurate feedback on performance to the FBM/GM.
• Assist comp service servers during prep, service and clean up during all meal periods.
• Ensure that department goals are communicated, understood and met by all associates.
• Ensure that Comp Service Associates are trained in technical and service aspects of the job. (e.g., food or room preparation, food safety, customer service).
• Provide constructive feedback to associates to help them to perform their jobs better.
• Supervise daily breakfast operations, establishing and maintaining dining room policies and procedures.
• Oversee Staff events as directed the FBM/GM.
• Monitor and inspect food and beverage deliveries. Sign off on deliveries for accuracy and bring to FBM/DFB’s attention when not correct.
• Inspect food and beverage outlets for proper storage, sanitation, security, neatness and rotation of inventory.
• Work with management to ensure that associates have the necessary resources to effectively perform their jobs. (e.g., supplies, equipment)
• Responsible for Guest Satisfaction in terms of food and beverage, hospitality and service standards.
• Responsible for engaging the guests at every table with friendly dialogue.
• Provide a safe working environment by ensuring compliance with safety programs and Health Department requirements.
• Establish and maintain an effective communication and information system through logs, emails, daily and weekly meetings, and open communication with all departments.
• Act as a “bridge” between management and Breakfast/Comp F&B Associates to facilitate department operation.
• Collaborate with management to recognize and celebrate Breakfast/Comp F&B Associates performance contributions. (e.g. department recognition programs)
• Collaborate with management to develop and execute ideas and procedures to continuously improve the department’s performance.
• Support the environmental commitments by having the knowledge, skills, and values to be a leader in the global goal of “greening” the hospitality industry.

MINIMUM REQUIREMENTS

• High School graduate or equivalent
• Must have previous Food and Beverage supervisory experience in a similar environment.
• Must be able to work flexible shifts and schedules, including weekends and some holidays.
• Must work well with or without direct supervision.
• Must be neat and well groomed at all times.
• Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers and management.

Associates must fulfill their performance standards for this position and comply with the policies, rules and procedures of the hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to associates. The job description is intended to describe the general nature and work responsibilities of the position.

This job description and duties of this position are subject to change, modification and addition as deemed necessary by the hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other hotel/company officials.

Job Type: Full-time

Pay: From $23.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person