Director of Operations

You've probably already heard of us. Our brand is seen and heard by just about everyone, and it's not slowing down.

Our sales and marketing are world class. Genuinely. We help more families, serve more customers, and move more volume than most brokerages ever will.

And operations is constantly playing catch-up.

That's not a complaint. That's the opportunity.

If you're the kind of operator who reads that and gets a little excited, keep reading. If you read that and feel anxious, this isn't your role.

Who this is for

You've run operations inside a high-volume real estate brokerage, team, or mortgage company. You know the transaction cold. You know the difference between a short sale, a relocation deal, a new construction close, and a cash investor flip, and you know which ones will blow up if someone isn't watching them closely.

You love being busy. Not "I can handle a lot" busy. Actually love it. You get restless when things slow down. Your bandwidth is one of the things people underestimate about you until they see you in motion.

You get energy from making things better. Broken process? You're already sketching the fix. Missing checklist? You're building it before the meeting ends. You don't wait for permission and you don't wait for someone else to notice.

You can think big picture and execute. Most people can do one. You do both. You can sit in a strategy conversation about where the company is going in three years, then walk downstairs and rebuild a transaction coordinator workflow the same afternoon.

You are not afraid of the weeds. You actually kind of like them.

What you'll do

Take charge of operations across a real estate business moving at real volume. Build the systems, tighten the process, close the gap between what sales and marketing generate and what operations can execute against.

You'll own it. Not manage it. Own it.

Every unique transaction type, every edge case, every "this one is different" file — you'll know how it flows through the business and you'll be the one making sure it flows cleanly. Because on the other end of every file is a family trusting us to get it right.

Sales and marketing are going to keep pushing. Your job is to build operations that can keep up, then get ahead.

AI and technology

AI is not optional here. It's how we operate.

We are aggressively deploying AI across every corner of this business, and the person in this seat needs to be pushing that harder than anyone. Not just using the tools. Building with them.

Rebuilding old workflows around them. Finding the ten places most operators haven't even looked yet.

You should already be doing this. You should have real examples of AI you've deployed, systems you've automated, and hours you've clawed back for your team.

If you're still running operations the way you ran them three years ago, this is not the seat for you. If you get out of bed thinking about the next tool, the next model, the next way to make the machine faster and smarter, we should talk.

Who this is not for

Anyone who needs a slower pace to do their best work.

Anyone who wants to manage from 30,000 feet and never touch the file.

Anyone whose real estate experience is theoretical instead of operational.

Anyone who wants a place where operations sets the ceiling. Here, operations is the thing racing to catch up to the ceiling.

What you get

A business where the top of the funnel is already solved. You get to focus on the machine, not on where the next customer is coming from.

A brand that opens doors before you walk in the room.

Full authority to build and rebuild process.

A team that wants operations to win because every family we serve depends on it.

And a seat close to the strategic decisions that shape where this company goes next.

Apply now. Tell me the last operational problem you walked into, what you changed, and what the numbers looked like six months later. Skip the resume language. I want the specifics.

-Kris Lindahl