Anime Retail (New Store Launch) – Store Manager

Job Title: Anime Retail (New Store Launch) – Store Manager

Location: Charlotte, NC

Overview

Are you passionate about anime, manga, and Japanese pop culture? Do you have a knack for retail leadership and customer service?

Our client is expanding its exciting, high-growth experiential anime retail hubs and pop-up locations across the US! We are seeking a dynamic, leadership-driven Store Manager / Assistant Store Manager to take full ownership of their upcoming site in Charlotte, NC. This is a rare opportunity to join a well-backed, expanding global project from the ground floor.

In this role, you will serve as the primary leader on the ground, overseeing daily operations, team performance, and customer experience. Crucially, you will act as the key bridge between the retail floor and corporate headquarters, ensuring that brand standards, operational goals, and strategic initiatives are executed seamlessly

Key Responsibilities

• Oversee all daily operations, including opening/closing, inventory control, visual merchandising, and cash management.
• Maintain consistent communication with corporate headquarters to report on sales performance, local market trends, and operational needs.
• Recruit, train, and manage a team of retail associates; foster a positive, energetic, and compliant work environment.
• Ensure interactive areas are operating smoothly and delivering an unforgettable fan experience.
• Drive local community engagement to build a loyal customer base for the Charlotte location.

Qualifications

• 1–2 years of experience in retail, customer service, or hospitality (Store Manager, Assistant Manager, or Shift Lead experience is a huge plus!).
• Excellent communication, interpersonal, and organizational skills.
• A strong passion for or knowledge of anime, manga, and Japanese pop culture.
• Analytical mindset with the ability to track sales data, manage inventory, and optimize staff schedules.
• Flexibility to work retail hours, including weekends, evenings, and holidays as business needs dictate.
• Ability to work a flexible schedule, including weekends and evenings.

What They Offer

• $22.00/hour with significant potential for long-term career growth as the business scales.
• Opportunity to become a cultural ambassador to bring the absolute latest anime, manga, and Japanese pop culture straight from Japan to the US market, connecting fans with fresh, exclusive content.
• An open, collaborative work environment where you can actively share your own creativity, ideas, and unique perspective to the table to directly shape the store’s daily operations and brand-new launch strategy.
• An inclusive, high-energy environment surrounded by passionate fans, backed by the stability and resources of a globally established parent company.