Sr. UX Designer

At BrightWay (www.meetbrightway.com) we’re living our mission to improve the financial well-being of hard-working Americans. Our goal is to transform the way our customers think about and use credit cards, rewarding good behavior in ways that truly add value, while providing experiences that empower and engage, even if that means challenging industry norms.

Operating as a startup and owned by OneMain Financial, one of the largest and most successful personal finance companies in the industry, we launched our digital-first suite of credit cards in 2021 and have been on a high growth, fast-track ride of fostering innovative thinking to engaging and empower our customers ever since.

Key Responsibilities

We are looking for a Senior Product Designer to join our Servicing team, building best in class experiences and driving outcomes within the BrightWay mobile app and digital properties.

We continually challenge what a digital finance product can be - employing a customer-first approach in developing all of our products, features, or experiences. We’re not afraid to look to outside influences and create new frameworks.

The Senior Product Designer is responsible for bringing our larger strategic vision to life, alongside cross functional team members across product, engineering, operations, and analytics. You are expected design solutions to customer problems on a feature level and oversee implementation, while maintaining the quality of our product and design systems.

On any given day, you’ll be analyzing data with your product manager, then brainstorming solutions that add iterative value with your design team. The next day you may be reviewing sprint output with your engineering team members and testing the latest mobile app release. Another day, you may be prototyping and test potential solutions with users.

And because you have a strong bias for action, you’ll do whatever it takes to get the job done.

Qualifications

• Minimum of 5 years experience in either agency, startup, or early-stage product environments designing consumer facing digital experiences, preferably with new to market products.
• Experience collaborating and working in cross-functional teams, strategically partnering with product managers and engineers.
• Ability to turn research insights and data into design decisions that influence our product.
• Experience building within successful and engaging experiences across multiple platforms (iOS, Android, Mobile web)
• Strong UX, information hierarchy and customer journey mapping capabilities.
• Strong visual design competency and attention to detail.
• Experience utilizing a design system.
• Ability to rapidly iterate and produce multiple concepts and solutions.
• Ability to prototype and communicate design intent.
• Excellent communication and presentation skills, with an understanding of when to both define and defend the rationale behind decisions.
• Proficiency with Figma, Zeplin, and Jira
• Bachelor's degree or equivalent experience

Location: (HYBRID) Charlotte, NC

Who we Are

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we’ve looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.

Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we’re committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century.

There’s never been a better time to shine with OneMain.

Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That’s why we’ve packed our comprehensive benefits package for full- and some part-timers with:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days’ vacation per year, plus 2 personal days, prorated based on start date)
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays (7 days per year, based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

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Skills

Android, Communication Skills, Credit Cards, Credit Reports, Cross-Functional, Customer Relations, Data Analysis, Detail Oriented, Finance, Hospital, Life Insurance, Loans, Mobile Applications, Multiplatform/Cross-Platform, Operational Audit, Personal Finance, Prescription Drugs, Presentation/Verbal Skills, Product Design, Product Engineering, Product Management, Prototyping, Quality Management, Research Skills, Startup, Stock Purchase Plans, Testing, User Experience Design (UXD), User Interface/Experience (UI/UX), iOS

About the Company

OneMain Financial

For over 100 years, we’ve been helping hard-working people tackle life’s challenges by providing the help you need when you need it. Our loan experts are from your community, understand your unique situation, and will treat you with honesty, dignity, and respect. Our goal is to deliver the best customer experience and empower you to take control of your finances.

Company Size

10,000 employees or more

Industry

Financial Services

Founded

1912

Website

https://www.onemainfinancial.com/