Travel Consultant – Client Experience & Itinerary Planning (remote)

About the Role

We’re hiring a Travel Consultant to support clients through the travel planning process—from initial inquiry to itinerary development, reservations, confirmations, and pre-travel support. The ideal candidate brings a consultative approach, strong service instincts, and the ability to manage multiple travel requests without losing attention to detail.​

Depending on the client mix, this role may support vacation planning, destination research, hotel and resort recommendations, group travel coordination, itinerary management, and travel-related hospitality services.

What You’ll Do

• Consult with clients to understand travel preferences, budgets, timing, and destination goals
• Research destinations, hotels, resorts, tours, transportation, and travel experiences
• Build customized itineraries and travel recommendations based on client needs
• Coordinate reservations, booking details, confirmations, and pre-travel communications
• Manage booking changes, travel issues, and follow-up support with professionalism and speed
• Maintain accurate client notes, booking details, and supplier communications in internal systems
• Work with hotel, tour, transportation, and destination partners to support client travel needs
• Deliver a polished, responsive, service-oriented experience throughout the booking process

Qualifications

• Ability to learn travel advising, itinerary planning, hospitality coordination, reservations, tourism, or client-facing service roles
• Strong written and verbal communication skills
• Highly organized with strong attention to detail
• Comfortable managing multiple client requests and deadlines at once
• Ability to research destinations, compare options, and make thoughtful recommendations
• Learn how to use supplier platforms, or hospitality/travel systems

Preferred Background

• Travel agency, hospitality, hotel, tourism, cruise, resort, event, or client services experience is a plus but not required
• Familiarity with leisure travel, luxury travel, destination planning, group travel, or hospitality operations
• Confidence working in a fast-paced environment with changing client needs

Why Join Us

• Opportunity to support a growing travel and hospitality-focused business
• Client-facing role with variety across destinations, itineraries, and travel styles
• Collaborative environment with room to grow your travel and hospitality career
• Exposure to destination planning, hospitality coordination, and travel operations

Remote

Skills

Budgeting, Change Management, Communication Skills, Consulting, Customer Experience, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Organizational Skills, Presentation/Verbal Skills, Research Skills, Sales Management, Team Player, Time Management, Travel Industry, Travel Planning, Willing to Travel, Writing Skills

About the Company

Newport Associates