Food and Beverage Operations Manager - Charlotte, NC

Marriott International is the largest global hospitality company, with over 30 hotel brands represented across more than 6,000 properties in 122 countries worldwide. Established in 1927, Marriott has built a strong reputation for quality, innovation, and exceptional guest service within the hotel and lodging industry.

As an equal opportunity employer, Marriott is committed to fostering diversity, inclusivity, and access to opportunity for all individuals, ensuring a supportive and dynamic work environment. This commitment to excellence makes Marriott a premier destination for both seasoned hospitality professionals and those just beginning their careers, offering endless opportunities for growth and development.

This particular position is located at the Charlotte Marriott City Center, situated at 100 W. Trade Street in Charlotte, North Carolina. This vibrant city-center hotel operates within Marriott's extensive portfolio and exemplifies the brand's dedication to delivering wonderful hospitality and exceptional experiences to its guests.

The role being offered is a full-time management position focused on the Food and Beverage (F&B) sector within the hotel. The salary range for this position is between $56,000 and $72,000 annually, complemented by a comprehensive benefits package including health care, 401(k) plans with company match, employee stock purchase plans, paid time off, and various wellness benefits.

The Food and Beverage Manager will oversee daily operations of the F&B department, ensuring adherence to company policies, standards, and legal requirements. This role is essential to maintaining high-quality service and operational efficiency, meeting and exceeding guest expectations on a daily basis.

Responsibilities include managing budgets, supervising staff, coordinating supply orders, and fostering a positive and collaborative team environment. Emphasizing exceptional customer service, the manager will lead by example and proactively address guest concerns, driving guest satisfaction and retention.

This role also involves developing goals and work plans, conducting monthly self-inspections, and ensuring cleanliness and maintenance standards are met throughout all F&B areas.

Candidates for this role should have a strong background in food and beverage, culinary, or related sectors, with a minimum of four years’ experience coupled with a high school diploma or GED, or alternatively a two-year degree in a relevant field with at least two years of experience.

The ideal candidate will possess excellent leadership abilities, communications skills, and a commitment to Marriott’s brand philosophy. They must be approachable, motivated, and capable of balancing the operational demands with the well-being and development of their team.

This is a dynamic, customer-facing managerial role where the successful candidate will contribute directly to the hotel’s reputation for quality and excellence in guest service.

Joining Marriott Hotels means becoming part of a global team that values talent, innovation, and a deep commitment to hospitality. Within this environment, the Food and Beverage Manager will have the opportunity to grow professionally through ongoing training, recognition programs, and supportive leadership.

Marriott International’s culture is centered on employee well-being, diversity, and career advancement, all of which are reflected in this role. If you are passionate about delivering superior service and have the expertise to lead a food and beverage team in a dynamic hotel setting, this position offers a rewarding career path within an esteemed global hospitality company.

• high school diploma or gED
• four years experience in the food and beverage, culinary, or related professional area
• or two year degree from an accredited university in food service management, hotel and restaurant management, hospitality, business administration, or related major
• two years experience in the food and beverage, culinary, or related professional area

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