Contract Structure: 36-month contract with strong potential for extension and/or conversion
First-year compensation: $30/hourly ( about $62K )
Work Environment
Hybrid schedule based on business needs. Candidates should be comfortable working onsite during lifecycle events, maintenance windows, network upgrade activities, and critical operational periods.
Junior Network Analyst – Lifecycle Team
The Telecom Lifecycle Team is responsible for maintaining the health, stability, and modernization of enterprise network infrastructure. This role focuses on supporting network device lifecycle initiatives including hardware refreshes, software upgrades, patch management, validation testing, and operational support.
This position is ideal for candidates with foundational networking knowledge who are looking to develop hands-on experience within enterprise telecommunications and network operations environments. Candidates with experience in technical support, help desk, NOC operations, desktop support, or networking are encouraged to apply.
RESPONSIBILITIES & DUTIES
- Support network lifecycle initiatives including hardware refreshes, software upgrades, patching activities, and maintenance events.
- Access and manage network devices using Command Line Interface (CLI) and Secure Shell (SSH) protocols.
- Execute documented procedures to perform network maintenance and upgrade activities.
- Participate in pre-change planning, execution, and post-change validation processes.
- Perform operational checks before and after network changes to ensure network stability.
- Document all completed work, configuration changes, validation results, and maintenance activities.
- Collaborate with Network Engineers, Telecom Engineers, and Operations teams to complete scheduled lifecycle projects.
- Assist with troubleshooting network connectivity and device-related issues during maintenance activities.
- Follow established change management and governance processes.
- Review and update technical documentation, standard operating procedures, and knowledge base articles.
- Assist with inventory management and lifecycle tracking of network infrastructure assets.
- Monitor implementation activities and escalate issues when necessary.
- Maintain adherence to security, compliance, and operational standards.
- Support continuous improvement initiatives focused on network reliability and operational efficiency.
- Represent the Telecom and Network Operations organization professionally when interacting with internal stakeholders and technical teams.
- Demonstrate a proactive approach to learning new technologies, tools, and operational processes.
REQUIRED QUALIFICATIONS
- One-to-two years of experience (project, educational and/or professional) in Information Technology, Networking, Telecommunications, Technical Support, Help Desk, Desktop Support, NOC Operations, or a related field.
- Basic understanding of networking fundamentals, including:
- IP Addressing
- TCP/IP Communications
- Routing Concepts
- Switching Concepts
- VLAN Fundamentals
- Basic LAN/WAN Architecture
- Network Connectivity Troubleshooting
- Command Line Interface (CLI)
- Secure Shell (SSH)
- Strong understanding of following documented procedures and executing tasks accurately.
- Ability to identify and escalate technical issues appropriately.
PROFESSIONAL SKILLS
- Strong attention to detail and commitment to quality.
- Excellent written and verbal communication skills.
- Strong organizational and time management abilities.
- Ability to manage multiple activities in a fast-paced environment.
- Demonstrated ability to follow established processes and procedures.
- Positive attitude, strong work ethic, and eagerness to learn.
- Ability to work effectively both independently and within a team environment.
- Ability to obtain and maintain applicable company, regulatory, or compliance certifications as required.
DESIRED QUALIFICATIONS
- Networking & Infrastructure Experience
- Hands-on experience supporting network upgrades, software patching, or infrastructure maintenance activities.
- Experience working in enterprise networking environments.
- Experience supporting network operations centers (NOC), telecommunications teams, or technical support organizations.
- Exposure to change management processes within large organizations.
- Experience performing system validation and post-maintenance testing.
- Cisco Experience
- Cisco IOS-XE
- Cisco IOS-XR
- Cisco Nexus Switching Platforms
- Cisco SD-WAN
- Cisco ASA Firewalls
Additional Desired Skills
- Understanding of network redundancy and failover concepts.
- Familiarity with Layer 2 and Layer 3 networking concepts.
- Experience creating, maintaining, or improving technical documentation.
- Familiarity with troubleshooting commands used for network validation and health checks.
- Exposure to utility, critical infrastructure, healthcare, financial services, or other highly regulated environments.
- Experience following formal change control and maintenance window procedures.
- Basic understanding of network monitoring and operational support tools.
- Exposure to hardware replacement, device refresh, or technology lifecycle management programs.
PREFERRED CERTIFICATIONS
- Cisco Certified Network Associate (CCNA)
- CompTIA Network+
- CompTIA Security+
- Cisco Certified Support Technician (CCST Networking)
- Other networking or telecommunications-related certifications
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
