Accounts Receivable Collection Specialist

Summary/Objectives

The Accounts Receivable Collection Specialist is responsible for depositing and posting daily accounts receivable receipts.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Deposit daily A/R receipts
• Monitoring and contacting customers to discuss debt and encourage timely payments
• Accurately post customers’ payments
• Managing and reporting historical records of account status and collection operations.
• Process and post ACH Payments
• Process adjustments & write-offs to customer accounts
• Answer customer questions regarding their accounts

Supervisory Responsibility

None

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets.

Physical Demands

Ability to sit at a computer for prolonged periods of time.

Position Type/Expected Hours of Work

This is a full-time position. Days expected to work are Monday – Friday; 40 hours. There is flexibility in schedule of 7-4 or 8-5. There is rarely weekend or evening work, but there is a possibility during busy times of the month and year.

Travel

No travel required

Required Education and Experience

• High school diploma
• 1-2 years of experience in similar position
• Basic knowledge of computers
• Knowledge of Windows, Word, and Excel.

Preferred Education and Experience

• Associates degree in Accounting
• 2 years of Collections Experience
• ECi E-Automate

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Education

Required

• High School or better in N/A
• Associates or better in Accounting

Skills

Required

• Accountability
• Active Listening
• Communication
• Collaboration
• Customer Service
• Multitasking
• Negotiation
• Problem Solving
• Self-Management

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.