PROGRAM MANAGER 2

Meals on Wheels People is an organization founded in and by the community! Over the past 50 years, our non-profit has helped thousands of older adults in the Portland Metro area keep their independence through weekly meal delivery and social connections.

Our culture reflects our five values: integrity, commitment, respect, inclusion, creativity, and TEAMWORK. With over 20 meal delivery centers throughout Multnomah, Washington, and Clark counties, our staff and thousands of volunteers ensure that no adult over 60 goes hungry or experiences social isolation.

Make a meaningful impact while working in a supportive and collaborative environment that values your well-being.

Enjoy the benefits of a four-day workweek, ample quality time off, and a comprehensive benefits package, including medical, dental, and vision coverage, a 401(k)-retirement plan, pet insurance, a wellness program, professional development opportunities, an Employee Assistance Program, and mileage reimbursement.

We are seeking a Program Manager II who is responsible for management of the day-to-day operation of the senior dining and Meals on Wheels home delivery services.

Responsibilities include recruitment, management and development of employees and volunteers; programming to increase multicultural participation and socialization opportunities for seniors and growth of community involvement; management of local meal service partnerships and contracts.

Responsible for meeting fundraising goals, cultivating contacts and support within the community and participating in committee leadership and/or special projects in support of the Strategic Plan.

Principal Duties and Responsibilities (Essential Functions)

• Manage the safe and efficient preparation of senior dining and Meals on Wheels home delivery services following all Meals on Wheels People Food Service Manual procedures and Health Department regulations
• Achieve client satisfaction benchmarks of the Strategic Plan
• Plan and implement multicultural meals and community celebrations that generateinterest and increased attendance in the meal program to achieve benchmarks of the Strategic Plan
• Ensure site operations remain within approved budget, monitoring inventory and expenses to meet budget allocations
• Responsible for recruitment, management, training and development of staff and volunteers
• Follow all guidelines to create and maintain a safe work environment for participants, volunteers and staff.
• Recruit, screen, train, schedule and recognize staff and volunteers
• Responsible for meeting fundraising goals as outlined in the annual fundraising plan
• Responsible for committee leadership and/or special projects in support of the Strategic Plan
• Develop and maintain effective community relations within assigned service area
• Manage assigned meal service partnerships and contracts for food insecure and insular populations
• Assist with planning and execution of regional community events that generate awareness of Meals on Wheels People services at the center and the agency, achieving annual fundraising and other community development goals.
• Complete all required administrative tasks as assigned
• Ensure Meals on Wheels People property and inventories are properly maintained and secured
• Participate in in-service training and attend required meetings
• Support mission, vision, values and strategic plan of Meals on Wheels People, Inc.
• Other duties as assigned

Education & Knowledge

• High School diploma or equivalent required; Associate certification or two years’ work experience in, Gerontology, Management, Social Work, Community Nutrition, or other related field preferred
• Knowledge of food service procedures and current Food Handler’s Card
• Current ServSafe certification, equivalent or ability to obtain one within 18 months of hire

Skills, Abilities & Experience

• Minimum 2 year of experience in nutrition management or program management position
• Language proficiency in English/Spanish, Vietnamese, Russian, Asian, or African languages is highly valued. Successfully passing a fluency exam in any of these languages qualifies candidates for an extra $1 per hour pay rate.
• Valid driver’s license, auto insurance and transportation required
• Proven ability to effectively engage and manage a team of employees and volunteers
• Excellent organizational, record keeping, time management and multi-tasking skills including the ability to set priorities and be flexible to last-minute changes
• Skill and motivation to work with a multicultural and socially diverse populations with the ability to effectively communicate with diverse populations including aging, minority, low income and persons with disabilities
• Proven experience in effectively managing budgets and fundraising activities
• Willing to work extended hours to support special activities and other deadlines

Any satisfactory combination of experience, training and/or education which ensures the ability to perform the work may substitute for the above qualifications.

Working Conditions/Physical Demands

Fast paced, with significant people interaction. May be required to move up to 50lbs and occasional reaching, bending and stooping. Ability to operate general office equipment. Must pass drug and alcohol test and criminal background check.

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

This document does not create an employment contract, implied or otherwise; employment in this job is an “at will” employment relationship.