Credit & Collections Analyst II

Credit & Collections Analyst II

Location: Portland, OR (Hybrid)

Compensation

$25-$30/hour DOE

Schedule

• Initially onsite for training.
• Hybrid schedule after training (one required in-office day per week)

About the Opportunity

Our client is seeking a motivated and detail-oriented Credit & Collections Analyst II to join their growing team. This position combines credit analysis, account management, and high-volume business collections within a fast-paced environment.

The ideal candidate enjoys investigating account activity, building relationships with customers, resolving payment issues, and managing a large portfolio of commercial accounts. Success in this role requires strong communication skills, attention to detail, and the ability to balance customer service with firm collection practices.

Key Responsibilities

• Manage a high-volume portfolio of 1,000+ business accounts.
• Monitor customer payment activity, aging reports, and account trends.
• Follow up on delinquent accounts and negotiate payment arrangements.
• Analyze payment patterns and identify potential credit risks.
• Investigate and resolve payment disputes and account discrepancies.
• Review customer credit terms and recommend appropriate actions.
• Partner with internal departments to resolve customer account issues.
• Maintain accurate account documentation and collection records.
• Work toward departmental collection and account management goals.
• Ensure compliance with company policies and applicable collection regulations.

Qualifications

Required

• 1-3 years of experience in credit, collections, accounts receivable, or a related finance role.
• Experience managing B2B/commercial accounts.
• Working knowledge of credit and collection practices.
• Intermediate Excel skills, including:
• Sorting and filtering data
• Managing large spreadsheets
• Pivot tables and lookups
• Report manipulation and analysis
• Strong verbal and written communication skills.
• Ability to prioritize and manage a large volume of account activity.
• High school diploma or equivalent.

Preferred

• Experience within commodity-based industries such as fuel, food distribution, manufacturing, or related sectors.
• Familiarity with ERP systems and reporting tools.
• Experience evaluating customer creditworthiness and payment behaviors.
• NACM certification or related coursework.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.