Manager of Facilities

Who We Are

Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient.

NHC sees people, not problems, and recognizes that the time spent as a patient in a doctor’s office is only one factor in a person’s overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.

NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.

Why work with us?

• We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
• We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, 2 wellness days, health/dental/vision insurance, education reimbursement, wellness reimbursement, 401k retirement plan with up to an 8% annual employer contribution, employer paid disability insurance, EAP and life insurance.
• Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, 2024 and 2025!

Job Title: Facilities Manager

Department: Administrative

Reports To: Director of Facilities

Work Type: Hybrid

Classification: Full-Time, Exempt

Language Differential: Ineligible

Summary

The Facilities Manager oversees the daily operation, maintenance, and reliability of all clinic and administrative facilities within the organization. This role ensures safe, functional, and compliant environments that support high-quality patient care.

In addition to core facilities responsibilities, the Facilities Manager provides support for organizational safety programs, including OSHA compliance, safety rounds, and emergency preparedness.

The Facilities Manager partners closely with Clinic Leadership, Quality, IT, and external vendors to maintain efficient operations across multiple sites.

Essential Job Duties

Facilities Operations & Maintenance

• Oversee daily facility operations for all clinic and administrative locations.
• Manage preventive maintenance schedules, work orders, and asset tracking through the CMMS.
• Manage and oversee space planning, clinic refreshes, and small capital projects.
• Conduct routine facility inspections to ensure safety, cleanliness, and functionality.
• Maintain documentation for inspections, warranties, and service records.

Vendor & Contract Management

• Manage vendor activities, ensuring work meets quality, safety, and regulatory standards.
• Ensure the scope of work is managed, and project timelines and budgets are on track.
• Ensure contractors follow infection-control risk assessment (ICRA) requirements during construction or repairs.
• Track contracts, warranties, and recurring service schedules.

Safety Program Support

(Light Safety Responsibilities, Not The Primary Safety Officer)

• Assist with OSHA compliance activities, including hazard identification and corrective actions.
• Participate in safety rounds and environmental walkthroughs with Clinic Leadership.
• Support maintenance of life-safety systems (fire extinguishers, emergency lighting, eyewash stations).
• Help track facility related safety incidents and follow up on facility-related corrective actions.
• Provide input on safety policies and procedures related to facility operations

Emergency Preparedness Support

• Assist with implementation of the Emergency Operations Plan (EOP).
• Support drills (fire, evacuation, disaster response) and ensure facility-related components are functional.
• Maintain emergency supplies, generator readiness checks, and facility response procedures.
• Coordinate with leadership during outages, severe weather, or facility disruptions.

Administrative & Communication Responsibilities

• Maintain facilities-related policies, procedures, and documentation.
• Provide timely communication regarding outages, repairs, safety issues, and project updates.
• Assist in the administration of insurance policies relating to Facilities.
• Support onboarding and training for staff on facility use, safety basics, and emergency procedures.
• Collaborate with cross-functional teams to support operational continuity.

Qualifications

Education and/or Experience

• Associate’s degree (AA) in Facilities Field, Business Administration, Safety, Construction Management, or a related field, equivalent combination of education and experience may be considered.
• 2+ years of experience in facilities management, building maintenance, or a related field is required.
• Experience supporting multi-site operations is preferred.

Knowledge, Skills, Abilities & Behaviors

• Highly punctual and dependable.
• High level of accuracy and attention to detail.
• Ability to maintain discretion with sensitive or confidential information.
• Must have excellent organizational skills.
• Ability to work under the direction of multiple people.
• Intermediate or higher proficiency of MS Office Suite (Outlook, Word, Excel and PowerPoint) and Adobe Acrobat.
• Ability to effectively manage multiple tasks, sometimes with conflicting deadlines.
• Ability to work independently and within a team setting.
• Familiarity with video conferencing applications and software.
• Excellent grammar, spelling, and proofreading skills.
• Excellent written and verbal communication skills.
• Ability to work flexible hours occasionally as needed.

WORKING CONDITIONS

• Regularly sit while working on the computer; use hands and fingers to handle, control, or feel objects, tools, or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
• Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment, or collaborate with employees.
• Occasionally stand, stoop, and lift or move objects, equipment, and supplies weighing approximately 20-25 pounds up to 40-50 pounds.
• The noise level in the work environment is usually moderate.

Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances and any position specific credentialing or licensure requirements.