Technical Delivery Director - West

Who You’ll Work With

In our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story.

We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways.

Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders.

As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.

What You’ll Do

The Technical Regional Leader develops and executes strategies to scale technical delivery excellence across our growing Salesforce practice. You lead a team of Technical Architects and Salesforce Developers, driving solution innovation and delivery excellence across our western region portfolio of clients.

You are responsible for meeting key business metrics like utilization, profitability, and certification targets. You play an important role in creating meaningful work for our consultants.

Responsibilities

• Build a team to influence, enable, and scale our technical architects and technical developers and teams across Slalom ensuring consistent and high-quality delivery
• Lead efforts to bring best practice to our deliverables and delivery methodology to all Salesforce practitioners globally
• Lead efforts to capture best practices and develop case studies and other core deliverables to build solution offerings
• Drive the adoption of new tools and ways of working in our technical delivery team
• Establish governance processes to ensure accountability and delivery quality in our technical deliverables. This includes architecture and solution reviews, various peer reviews, and establishing technical standards.
• Influence the job descriptions, qualifications, and brand of Technical Delivery practitioners
• Engage directly with senior client stakeholders as an Accountable Executive on our most transformational engagements, ensuring delivery leaders are set up to manage engagement risks, project financials, accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client
• Perform oversight of large-scale, complex software delivery project/program management on client engagements
• Work with local teams to ensure successful adoption of delivery methodology
• Build collaborative relationships across Slalom, including local market leadership, Build, and other lines of business
• Provide guidance, coaching, mentoring, and day-to-day direction for project teams
• Provide expert guidance and lead business development opportunities, including writing SOWs and presenting solutions to prospective clients
• Serve as a People Manager within Salesforce Delivery Excellence capability and provide meaningful mentoring and advice to members of the practice
• Support recruiting, selection, staffing and onboarding of consultants to projects; assist in qualifying opportunities and work with people managers and consultants to assess project fit
• Serve as Solution Lead on sales pursuits, providing solution design, estimation and staffing proposals to ensure delivery excellence
• Promote and influence employee and leader development and create opportunities for career progression
• 45% target utilization
• Willingness to travel up to 50%

What You’ll Bring

• Consulting experience in delivery leadership relative to iterative software development as a Program Lead, Engagement Lead, and similar roles leading complex projects
• Experience leading capabilities and/or groups of (up to) 50+ individuals distributed nationally and/or globally
• Experience selling and delivering business solutions on the Salesforce platform; demonstrated ability to speak to the delivery approach(es) and considerations for different sizes and scales of projects and clients across Salesforce clouds
• Experience in all phases of product development, software development, and testing lifecycles
• Experience in management of established technology and product departments with mature program management processes and standards for both Agile and Waterfall project methodologies
• Experience with recruiting and building teams; experienced management with a history of mentoring others
• Experience with delivery governance and status tracking tools and processes to support oversight and quality assurance on a global project portfolio
• Experience writing RFPs and SOWs, and reviewing proposals with clients and negotiating contracts
• Expert business operations experience (e.g., invoicing, SOW, margins, utilization)
• Outstanding verbal and written communication skills to audiences of all levels including client-facing skills
• Expert in Agile software delivery methodologies
• Passion for building Salesforce and other software solutions with state-of-the-art technology
• Embrace challenging situations and enjoy solving complex problems
• Expert at project delivery, including all aspects of program management and the SDLC

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact.

What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.

We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and targeted base pay salary ranges:

• East Bay, San Francisco, Silicon Valley:
• Director: $260,000 - $318,000
• San Diego, Los Angeles, Orange County, Seattle:
• Director: $238,000 - $291,000
• All other locations:
• Director: $219,000 - $267,000

In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.

We will accept applicants until August 3, 2026, or until the position is filled.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com. Please note, this recipient is not able to support recruitment inquiries beyond this purpose.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements.

Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.