Sales & Operations Manager (General Manager)

Do you have what it takes?

• Are you so organized that your desktop is a work of art?
• Do you enjoy rolling up your sleeves and leading the charge?
• Do you deliver outstanding results? Every time?
• Are you able to handle delicate situations?
• Are you comfortable connecting to your team through technology?
• Do you inspire everyone around you with your passion for putting the mission first?

At ReadySpaces, our mission is to create an environment where businesses can operate on a small scale but compete on a large one. From start-ups to established corporations, our goal is to help businesses succeed by offering a co-working warehouse model. Our amenities and services, from conference rooms to forklifts, give our members the benefits of a large-scale warehouse.

But our short-term license terms, fast move-in, and custom unit sizes allow businesses the ultimate flexibility.

We are looking for a general manager for our co-warehousing facility. This is an exciting role where you are around entrepreneurs every day and can be creative. This is not a corporate job; the company executives are always accessible and involved in the business. This is an opportunity to show your personality and really make the location your own.

In this role, a typical day might include the following:

• First and foremost, this role involves talking to members and prospective members and pitching the benefits of our facility to them.
• Oversee a single ReadySpaces location, which is a combined warehouse and office space.
• License space to new members, communicate with and manage existing members, including collections, maintain accurate records, and solve issues.
• Field members call and answer emails about the business and the location.
• Tour potential members through the building, follow up with prospective member leads, and prepare paperwork.
• Check in with contractors or other service providers doing work at the building and ensure work is being done to specification.
• Encourage good behavior among members and enforce ReadySpaces policies.
• Work with the corporate team to monitor and adjust marketing efforts.
• Network with local small businesses and real estate agents to publicize the business and attract customers, as needed.
• Collaborate with other general managers and corporate employees to determine best-practice policies and procedures and to design enhanced offerings and products.
• Complete reports and records in a timely manner.
• Complete other duties as directed by members of the executive team and other supervisors.

Preferred Qualifications

• Previous experience in sales role is required
• Previous experience in operations role(s) required
• Our General Managers typically work business hours but are required to be on-call for emergencies whenever needed
• Strong computer skills, including the ability to effectively use search to find information online
• Organization and attention to detail, especially with respect to collecting rents and maintaining accurate records of tenants
• Initiative: the confidence to make decisions on your own and act without specific instructions
• Bachelor’s degree or equivalent military service
• Minimal travel is required, and a passport is required.

We offer you

• The opportunity to learn from our team and improve a tremendous variety of skills—sales, marketing, operations, and many more
• Frequent interaction with and direct access to the company executives
• The opportunity to constantly provide feedback and shape the future of the company
• Time when you need it: flexible vacation policy
• Health, Dental and Vision coverage
• 401k

ReadySpaces provided the following inclusive hiring information

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

• Inclusive of minority and disadvantaged groups
• LGBTQ+ friendly workplace
• Age-inclusive
• Paid time off

Job Type: Full-time

Benefits

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Parental leave
• Vision insurance
• Annual off-site retreat (optional)

Schedule

• 8-hour shift
• Monday to Friday

Supplemental pay types

• Bonus pay: Up to $2250/quarter bonus based on performance
• Annual Merit Raise based on performance

Education

• Bachelor's (Preferred)

Experience

• Sales: 1 year (Preferred)
• Operations: 1 year (Preferred)

Willingness to travel

• 25% (Preferred)

Work Location: One location

EEO Statement

ReadySpaces is an equal opportunity employer and bases its decisions to employ, recruit, hire, and promote solely on an individual’s qualifications.

All applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), national origin, natural or protective hairstyles, age, mental or physical disability, ancestry, sexual orientation, gender expression or identity, legally protected medical condition, family care or medical leave status, military or veteran status, reproductive health decision-making, marital status, political affiliation, or any other basis protected by state or federal laws.

Job Type: Full-time

Pay: $37.00 - $40.00 per hour

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience

• Vendor management: 2 years (Preferred)
• Sales: 2 years (Preferred)
• Facility Management: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Willingness to travel

• 25% (Preferred)

Work Location: In person