Barista & Operations Associate

Job Summary

Prepare and serve a variety of beverages while supporting shipping, packing, order fulfillment, inventory management, local deliveries, and general business operations. This position requires exceptional customer service, attention to detail, reliability, and the ability to work efficiently in a fast-paced environment.

Basic Qualifications

• Experience in food service, retail, warehouse, shipping, delivery, or fulfillment is preferred but not required.
• Have a Food Handler Permit or obtain one within 30 days of employment.
• Valid driver's license, clean driving record, automobile insurance, and reliable transportation required.
• Strong customer service, communication, and organizational skills.
• Ability to learn and operate store and shipping equipment, accurately process transactions and shipments, and follow recipes.
• Ability to multitask, work independently, and maintain attention to detail in a fast-paced environment.
• Willingness to maintain a clean, safe, and organized workplace.
• Able to lift up to 50 lbs. and stand for extended periods of time.
• Honesty, integrity, reliability, and initiative.

Responsibilities

• Customer Service & Beverage Preparation
• Greet customers and take food and beverage orders.
• Prepare food and beverages in accordance with operating procedures and brand standards.
• Operate the POS system and accurately process customer transactions.
• Deliver exceptional customer service and promote positive guest relations.
• Assist with opening and closing duties as assigned.
• Shipping, Packing & Fulfillment
• Pick, pack, and prepare customer and wholesale orders for shipment.
• Print shipping labels and process outgoing packages.
• Verify order accuracy before shipment.
• Receive, inspect, organize, and restock inventory, products, and supplies.
• Maintain inventory records and assist with stock counts.
• Delivery & Operations Support
• Perform local deliveries and pickups as assigned.
• Load and unload products, inventory, and supplies.
• Assist with warehouse, storage, and stockroom organization.
• Support store operations, merchandising, and general business activities.
• Assist management with special projects and operational needs.
• Employees using personal vehicles for approved business-related deliveries and pickups will be reimbursed for mileage in accordance with company policy.
• Store Maintenance
• Clean, organize, and maintain workstations, storage areas, kitchen areas, and shipping stations.
• Follow all food safety, sanitation, and workplace safety procedures.
• Demonstrate teamwork, professionalism, and cooperation.
• Meet attendance expectations determined by franchisee management.

Pay: $17.00 - $22.00 per hour

Work Location: In person