Social Media & Community Management Associate at Arc Games San Jose, CA

Social Media & Community Management Associate job at Arc Games. San Jose, CA.

The Social Media & Community Management Associate role is responsible for building, maintaining and growing the player communities for Arc Game’s portfolio of games. This role works within the marketing department, reporting to the director of marketing, and works closely with our production teams and cherished game developers.

We are looking for someone who loves video games, enjoys building community around gaming, and has knowledge of the latest trends in social media and community management. This person acts as the voice of Arc Games across a variety of channels and is an empathetic ear for our communities of gamers.

Requirements

Our workplace setting is a combination of in person and remote. Based in San Francisco Bay Area or willing to commute to the region.

Key Responsibilities

• Develop and follow a communication plan, including tone of voice and cadence, for different media channels.
• Manage and post to Arc Games official social media networks as well as the channels for individual games.
• Support the community management teams of our developers during key marketing beats.
• Support and outreach to our sponsored streamers and earned content creators.
• Lead on execution for blogs, patch updates, and general community news alerts.
• Identify new opportunities for growth existing platforms, to grow potential new platforms, and create actionable plans and goals for community development.
• Set and present marketing KPIs to stakeholders.
• Be the bridge between the development teams and the players, bringing passion and enthusiasm into the role.
• Management and delegation of work to external marketing agencies.
• Creation of image or video content when necessary.
• Demo games as needed to internal and external partners.

Qualifications

• 3+ years leading social media and/or community programs in gaming or entertainment
• Excellent written and verbal communication skills
• Fluency in social platforms (Instagram, TikTok, YouTube, X, Reddit, Discord, etc.) and creator ecosystems.
• Experience in video editing and photo editing tools (Adobe Premiere, Adobe Photoshop, CapCut, Canva, etc.)

Pay

~$75,000/year with benefits

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