Lead Content Writer

Content Consultant

Qualification

Bachelors/Masters in English Literature

Bachelors/Masters in Mass Communication.

Bachelors of science or Bachelors of Engineering or Technology.

Bachelors/Masters in Arts.

Bachelors/Masters in Economics.

Responsibility

Requirements Gathering and Analysis

Attend walkthrough sessions with SMEs.

Understand and gather requirements from SDLC documentation.

Conduct needs analysis.

Devise design strategy for learning.

Devise content strategy.

Devise documentation strategy.

Content Creation

Ability to take ownership of more than one project from a delivery perspective.

Implement new ideas that are in line with what is hapenning in the industry.

Work on estimations for varied kinds of deliverables.

Contribute towards updating knowledge assets.

Stay abrest with the latest trends in the industry.

independently create content deliverables.

complete understanding of learning and documentation strategies.

Complete understanding of content strategy.

implement lessons learnt and best practices from prior projects.

understand SEO principles.

Project Management

Independently manage small sized projects.

Track and report metrics.

Optmize resource utilization.

Track delivery milestones.

Review

Performs regular reviews to ensure content is current and adheres to quality standards.

Adhering to productivity metrics defined.

Capture defect density to ensure reduction in defects in subsequent reviews.

Training

Focus on learning and acquiring new skills.

Focus on attending product trainings in order to enhance the quality of the documentation.

Ability to conduct knowledge sharing sessions on industry trends/best practices on projects.

Able to conduct trainings for entry level recruits.

Team Building & People Management

Participate in team building activities.

Contributes to such activities positively.

Provides leadership to team members.

Coaches team to get up to speed with respect to new trends/tools/concepts.

Identify programs and certifications relevant to Associates' aspirations and project requirements.

Resolve / manage conflict within the team.

Define teams goals.

Set stretch targets and outline performance expectations.

Track performance against the same periodically.

Identify, groom, reward and develop high performers.

Conduct appraisals.

Guide and mentor team members to ensure quality delivery.

Organize team initiatives on a periodic basis.

Process Adherence and Delivery Excellence

Adhere to defined learning and content processes (DDLC process).

Identify areas of process improvement.

Deliver projects and with quality and on time.

Minimize rework and develop reusable assests, whereever possible.

Tracking the allocation on the project for billed time.

Able to endorse and practise innovation and customer satisfaction.

Execute Content Audits.

Market Research and Industry Engagement

Research on industry trends to understand value adds that can be suggested to the client.

Participate in Content submissions for internal and external competitions.

Join groups or as individuals in creating new ideas/Proof of Concepts as service offerings for the customers.

Present papers in conferences.

Must Have Skills

Content Strategy

Good To Have Skills

MS Office

Manufacturing Oper-Manlog

Why Choose Cognizant?

It takes a lot to succeed in today’s fast-paced market, and Cognizant Technology Solutions has become a leader in the industry. We love big ideas and even bigger dreams. We stand out because we put human experiences at the core.

Our associates enjoy robust benefits and training opportunities from our industry recognized, award winning Academy team. You will have access to hundreds of technical training to keep your skillsets fresh and have opportunities to obtain certifications on the latest technologies.

If you’re comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you!

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

NASDAQ: CTSH

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Employee Status : Full Time Employee

Shift : Day Job

Travel : No

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses.

Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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