Golden Gate - Hotel - Night Auditor

Golden Gate Hotel & Casino

Job Title: Night Auditor

Department: Hotel

JOB SUMMARY

Provides mandatory audits of transactions completed from that day for the Hotel Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Check audit work
• Ensuing accuracy of guest charges
• Enters and confirms all types of reservations in the system including, but not limited to, invitee and non-invitee events
• Check Settlement Control
• Check on no Shows
• Ensure all EZ Post, Bit Pay transactions have adhered to correct procedures
• Make sure all Gift Cards transactions, online, and room reservations are correctly billed
• Work with guests as needed to finalize credit card disputes
• Work evening, weekend and holiday work hours as required
• Finalize all third-party invoices as needed
• Work with Sales Department to finalize all group billing
• Maintain safe, clean, and comfortable environment at all times

QUALIFICATIONS

• Must be twenty-one (21) years of age or older.
• Be able to perform each essential duty satisfactorily
• Knowledgeable to all Company policies and procedures, including fire and safety regulations
• Knowledgeable in LMS systems
• Must be able to effectively communicate in English in both written and oral forms.
• Basic Math and Budgetary skills
• Proficient in MS office
• Excellent bookkeeping skills

EDUCATION and/or EXPERIENCE

• High school diploma or the equivalent
• Previous experience and/or training
• Must have or obtain all required work cards
• Must possess excellent organizational skill to effectively complete necessary tasks
• Must possess excellent guest service skills to effectively deal with guests

PHYSICAL, MENTAL AND WORK ENVIRONMENT

• Manual dexterity to operate job related equipment
• Work is typically in an area which may be noisy and may contain secondhand smoke
• Performance of job duties will require standing, walking, lifting, reaching, pushing, pulling and grasping
• Tasks will include but not limited to the maintenance and care of assigned area
• Constant contact with fellow Team Members and guests

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job.

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).